Resiliência e controle do stress em juízes e servidores públicos Translated title: Resilience and stress control in judges and public servants

Abstract

A fim de identificar comportamentos resilientes no repertório de indivíduos que obtêm sucesso no confronto de adversidades e o modo como tais comportamentos são desenvolvidos, 220 adultos (148 mulheres e 72 homens) respondem aos seguintes instrumentos: Inventário de Sintomas de Stress, Levantamento de Fontes de Stress e Levantamento de Comportamentos Indicadores de Resiliência. Observa-se que 72% dos participantes apresentam stress, com predominância de sintomas psicológicos. Setenta de seis por cento dos participantes alegam estar expostos a muitas fontes cotidianas de stress. Os principais estressores encontrados referem-se à administração de rotinas pessoais e à ocupação. Os homens apresentam maior frequência de comportamentos resilientes do que as mulheres e demonstram maior habilidade em regular emoções e em se predispor a novos desafios. Constata-se que pessoas com as seguintes características: maior senso de auto-eficácia e habilidade em analisar as causas das adversidades, melhor controle das emoções, otimismo e capacidade de empatia mais desenvolvida; correm menor risco de desenvolver stress crônico. A regulação emocional mostra-se o mais influente fator de proteção. A maioria dos participantes não estressados considera que o repertório eficaz de enfrentamento de adversidades é aprendido ao longo de sua história de vida.

Translated abstract

In an effort to identify responses pointing towards resilience in the behavioral system of individuals who are successful in confronting adversities and also to understand how such behaviors were developed, 220 adults (148 women and 72 men) were interviewed. The following instruments were used: Identification Data Form, Stress Symptom Inventory, Stressors Survey and Behaviors Pointing to Resilience Survey. It was observed that 72% of individuals were stressed out. There was a higher occurrence of psychological symptoms and 76% of the individuals stated that they were subjected to innumerous daily stressful situations. The main stressors mentioned were the administration of personal tasks, followed by the occupation itself. It was noted that men more frequently than the women in the sample showed a higher frequency of resilient behaviors. Moreover, men in the sample tended to show a greater ability to control emotions and to face new challenges. However, it was noticed both in men and women that, the individuals with more established sense of self-control and ability to understand the basis of adversities as well as those who were optimistic and sympathetic were less likely to show symptoms of chronic stress. A balanced emotional attitude was found to be the main protection factor. Most of those individuals who were not stressed considered that effective skills to confront the adversities were learned throughout the course of their lives.