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      The effect of negative online consumer reviews on product attitude: An information processing view

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      Electronic Commerce Research and Applications
      Elsevier BV

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          The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms

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            Development of a Tool for Measuring and Analyzing Computer User Satisfaction

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              The effects of involvement on responses to argument quantity and quality: Central and peripheral routes to persuasion.

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                Author and article information

                Journal
                Electronic Commerce Research and Applications
                Electronic Commerce Research and Applications
                Elsevier BV
                15674223
                September 2008
                September 2008
                : 7
                : 3
                : 341-352
                Article
                10.1016/j.elerap.2007.05.004
                a7baa732-e111-41f1-83df-f4719770f322
                © 2008

                http://www.elsevier.com/tdm/userlicense/1.0/

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