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      Just what the doctor ordered? Investigating the impact of health service quality on consumer misbehaviour

        , , ,
      Australasian Marketing Journal (AMJ)
      Elsevier BV

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          Service-dominant logic: continuing the evolution

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            The Dishonesty of Honest People: A Theory of Self-Concept Maintenance

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              Customer Evaluations of Service Complaint Experiences: Implications for Relationship Marketing

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                Author and article information

                Journal
                Australasian Marketing Journal (AMJ)
                Australasian Marketing Journal (AMJ)
                Elsevier BV
                14413582
                August 2014
                August 2014
                : 22
                : 3
                : 257-267
                Article
                10.1016/j.ausmj.2014.08.010
                a8b9d6b0-a755-4038-b41e-d7332e6ec7c6
                © 2014
                History

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