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      Demand Heterogeneity in IT Infrastructure Services: Modeling and Evaluation of a Dynamic Approach to Defining Service Levels

      Author(s): , ,
      Publication date Created:
      Publication date (Print):
      Journal: Information Systems Research
      Publisher: Institute for Operations Research and the Management Sciences (INFORMS)

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          Aggregation and Linearity in the Provision of Intertemporal Incentives

          Bengt Holmstrom, Paul Milgrom (1987)
          Article 0 comments Cited 197 times – based on 0 reviews     Review now
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            Cutting Corners and Working Overtime: Quality Erosion in the Service Industry

            Rogelio Oliva, John D Sterman (2001)
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              Optimal Incentive-Compatible Priority Pricing for the M/M/1 Queue

              Seungjin Whang, Haim Mendelson (1990)
              Article 0 comments Cited 64 times – based on 0 reviews     Review now
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                Author and article information

                Journal
                Title: Information Systems Research
                Abbreviated Title: Information Systems Research
                Publisher: Institute for Operations Research and the Management Sciences (INFORMS)
                ISSN (Print): 1047-7047
                ISSN (Electronic): 1526-5536
                Publication date Created: June 2009
                Publication date (Print): June 2009
                Volume: 20
                Issue: 2
                Pages: 258-276
                Article
                DOI: 10.1287/isre.1080.0196
                SO-VID: ada7b183-c5c8-486f-b090-eaabe7b447c6
                Copyright © © 2009
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