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      INFORMATION TECHNOLOGY GOVERNANCE IN SMALL AND MEDIUM ENTERPRISES - A SYSTEMATIC MAPPING

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          Abstract

          Abstract Information Technology (IT) governance in small and medium-sized businesses is a subject that still requires more effort. Many of the studies that deal with this subject refer to large companies. IT governance structures, originally developed for the context of large enterprises such as COBIT, ISO/IEC 35800 or ITIL, when applied to the context of small and medium enterprises, lead to undesirable results and failures in the deployment process. The objective of this work was to perform a systematic mapping on IT governance in small and medium enterprises between 2007 and 2017. Systematic mapping studies are useful for categorizing and summarizing the existing information concerning a research question in an unbiased manner. Thus, from an initial set of 63 papers, a total of 17 research papers were selected for the mapping study. The results obtained allowed us to reach conclusions concerning the state-of-the-art of IT governance mechanisms, theories applied in the context and the consequences of IT governance. From the results of this study it was possible to perceive the low use of relational mechanisms of IT governance in the studied context, the constant need to adapt frameworks such as COBIT and ITIL, so that they can adapt to the reality of SMEs, the wide variety of theoretical approaches and the importance, for SMEs, of the concept of IT value for the business.

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          Most cited references29

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          Systematic Mapping Studies in Software Engineering

          BACKGROUND: A software engineering systematic map is a defined method to build a classification scheme and structure a software engineering field of interest. The analysis of results focuses on frequencies of publications for categories within the scheme. Thereby, the coverage of the research field can be determined. Different facets of the scheme can also be combined to answer more specific research questions. OBJECTIVE: We describe how to conduct a systematic mapping study in software engineering and provide guidelines. We also compare systematic maps and systematic reviews to clarify how to chose between them. This comparison leads to a set of guidelines for systematic maps. METHOD: We have defined a systematic mapping process and applied it to complete a systematic mapping study. Furthermore, we compare systematic maps with systematic reviews by systematically analyzing existing systematic reviews. RESULTS: We describe a process for software engineering systematic mapping studies and compare it to systematic reviews. Based on this, guidelines for conducting systematic maps are defined. CONCLUSIONS: Systematic maps and reviews are different in terms of goals, breadth, validity issues and implications. Thus, they should be used complementarily and require different methods (e.g., for analysis).
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            Using mapping studies as the basis for further research – A participant-observer case study

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              How Information Technology Governance Mechanisms and Strategic Alignment Influence Organizational Performance: Insights from a Matched Survey of Business and IT Managers

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                Author and article information

                Contributors
                Role: ND
                Role: ND
                Role: ND
                Role: ND
                Journal
                jistm
                JISTEM - Journal of Information Systems and Technology Management
                JISTEM J.Inf.Syst. Technol. Manag.
                TECSI Laboratório de Tecnologia e Sistemas de Informação - FEA/USP (São Paulo, SP, Brazil )
                1807-1775
                2020
                : 17
                : e202017001
                Affiliations
                [1] Recife Pernambuco orgnameUniversidade Federal de Pernambuco Brazil
                Article
                S1807-17752020000100300
                10.4301/s1807-1775202017001
                b32e9d75-0d48-4019-b5be-414d9dd8f2c0

                This work is licensed under a Creative Commons Attribution 4.0 International License.

                History
                : 22 November 2018
                : 10 August 2019
                Page count
                Figures: 0, Tables: 0, Equations: 0, References: 42, Pages: 0
                Product

                SciELO Brazil

                Categories
                Original Articles

                IT Governance,SME,Relational Mechanisms
                IT Governance, SME, Relational Mechanisms

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