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      Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives

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      Journal of Business Research
      Elsevier BV

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          Measuring the Customer Experience in Online Environments: A Structural Modeling Approach

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            The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands

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              Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study

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                Author and article information

                Journal
                Journal of Business Research
                Journal of Business Research
                Elsevier BV
                01482963
                September 2010
                September 2010
                : 63
                : 9-10
                : 919-925
                Article
                10.1016/j.jbusres.2009.05.014
                b5be0b60-2fe8-4cbb-ad7d-634175f40819
                © 2010

                http://www.elsevier.com/tdm/userlicense/1.0/

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