Motivated to Serve: A Regulatory Perspective on Public Service Motivation and Organizational Citizenship Behavior

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Abstract

Drawing on regulatory focus theory, we investigate how public employees’ regulatory orientations (promotion and prevention focus) at work affect public service motivation (PSM) and change‐oriented and maintenance‐oriented organizational citizenship behavior (change‐OCB; maintenance‐OCB). The results, based on a three‐wave study of 1,397 French police officers, empirically support expectations that the two regulatory orientations may activate PSM differently and are positively associated with change‐OCB and maintenance‐OCB. These findings underline the role of regulatory orientations as key psychological sources of PSM and OCB, extending existing public administration knowledge. This article suggests that police organizations could benefit from integrating regulatory focus insights into their practices.

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Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being.

Richard M. Ryan, Edward L Deci (2000)

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Sources of method bias in social science research and recommendations on how to control it.

Philip M. Podsakoff, Scott B. MacKenzie, Nathan P. Podsakoff (2012)

Despite the concern that has been expressed about potential method biases, and the pervasiveness of research settings with the potential to produce them, there is disagreement about whether they really are a problem for researchers in the behavioral sciences. Therefore, the purpose of this review is to explore the current state of knowledge about method biases. First, we explore the meaning of the terms "method" and "method bias" and then we examine whether method biases influence all measures equally. Next, we review the evidence of the effects that method biases have on individual measures and on the covariation between different constructs. Following this, we evaluate the procedural and statistical remedies that have been used to control method biases and provide recommendations for minimizing method bias.