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Servqual—A multiple-item scale for measuring consumer perceptions of service quality
Author(s):
A. PARASURAMAN
,
V.A. ZEITHAML
,
L.L. Berry
,
A Parasuraman
,
VA Zeithaml
,
LL Berry
,
A Parasurman
,
VA Zeithmal
,
D.L. Berry
,
TV Parasuraman
,
V.A. Zeithaml
,
L.L. Bern
Publication date:
1988
Journal:
J. Retail.
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Relationship between water quality, sanitation quality, and food security to public health
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Medicine
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