Consumers faced with contract do not know what 'small print' contains or understand
its effect. Exclusion clauses may deprive a consumer of specific rights in which he
deserves protection. The Consumer Protection Act 1999 in Malaysia, allows the consumers
to identify between procedural unfairness and substantive unfairness. However, Consumer
Protection Act 1999 does not adequately protect consumer. By applying the content
analysis research method, this paper reviews the legislative and judicial intervention
on unfair terms in consumer contracts. This paper advocates that Malaysia should establish
a specific framework on consumer law protection against unfair terms in consumer contracts.