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      Is THIS ‘Delight’?

      1 , 2 , 2 , 1 , 3

      The 26th BCS Conference on Human Computer Interaction (HCI)

      Human Computer Interaction

      12 - 14 September 2012

      evaluation, delight, user experience, interface design, user satisfaction, interaction, affective computing, serendipity

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          Abstract

          While investigating the concept of ‘Delight’ systems design, we believe it is imperative to consider and discuss the ways that a ‘delightful’ interface could be evaluated and assessed. The field of HCI incorporates a number of different techniques for evaluating systems and services. In this paper we argue that if a ‘delightful’ interface constitutes something different from a simple yet ‘satisfying’ interface, then the evaluation techniques that we currently have available may not be sufficient for the assessment of ‘delight’ in a system’s interface and user experience. We are suggesting introducing new evaluation methods and extending current ones in an attempt to ‘capture’ and ‘assess’ delight in light of our involvement in SerenA , a multi-disciplinary project that aims to provoke serendipitous connections among researchers. We draw examples from the field of affective computing in order to get an insight on how ‘delight’ as an emotion could be tracked and evaluated.

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          The sensual evaluation instrument

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            Author and article information

            Contributors
            Conference
            September 2012
            September 2012
            : 1-4
            Affiliations
            [1. ]Horizon Digital Economy Research/Human Factors Research Group

            University of Nottingham Innovation Park,

            Triumph Road, NG7 2TU, UK
            [2. ]DJCAD, University of Dundee

            DD1 4HN, UK
            [3. ]UCL Interaction Centre

            University College London Malet Place

            Engineering Building (8th Floor),

            Gower Street, London, WC1E 6BT
            Article
            10.14236/ewic/HCI2012.102
            © Genovefa Kefalidou et al. Published by BCS Learning and Development Ltd. The 26th BCS Conference on Human Computer Interaction, Birmingham, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            The 26th BCS Conference on Human Computer Interaction
            HCI
            26
            Birmingham, UK
            12 - 14 September 2012
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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