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      The Usability of E-learning Platforms in Higher Education: A Systematic Mapping Study

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      Proceedings of the 32nd International BCS Human Computer Interaction Conference (HCI)

      Human Computer Interaction Conference

      4 - 6 July 2018

      Usability, E-learning, Virtual Learning Environment, Higher Education, Systematic Mapping Study

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          Abstract

          The use of e-learning in higher education has increased significantly in recent years, which has led to several studies being conducted to investigate the usability of the platforms that support it. A variety of different usability evaluation methods and attributes have been used, and it has therefore become important to start reviewing this work in a systematic way to determine how the field has developed in the last 15 years. This paper describes a systematic mapping study that performed searches on five electronic libraries to identify usability issues and methods that have been used to evaluate e-learning platforms. Sixty-one papers were selected and analysed, with the majority of studies using a simple research design reliant on questionnaires. The usability attributes measured were mostly related to effectiveness, satisfaction, efficiency, and perceived ease of use. Furthermore, several research gaps have been identified and recommendations have been made for further work in the area of the usability of online learning.

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          Most cited references 62

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          Usability, quality, value and e-learning continuance decisions

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            Exploring user satisfaction for e-learning systems via usage-based metrics and system usability scale analysis

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              Usability evaluation methods for the web: A systematic mapping study

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                Author and article information

                Contributors
                Conference
                July 2018
                July 2018
                : 1-13
                Affiliations
                Keele University School of Computing and Mathematics Staffordshire, UK, ST5 5BG
                Article
                10.14236/ewic/HCI2018.7
                © Abuhlfaia et al. Published by BCS Learning and Development Ltd. Proceedings of British HCI 2018. Belfast, UK.

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of the 32nd International BCS Human Computer Interaction Conference
                HCI
                32
                Belfast, UK
                4 - 6 July 2018
                Electronic Workshops in Computing (eWiC)
                Human Computer Interaction Conference
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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