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      The Impact of Robotics on Employment and Motivation of Employees in the Service Sector, with Special Reference to Health Care

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          Abstract

          Background

          The economy is being lifted by the new concept of robotics, but we cannot be sure of all the possible benefits. At this early stage, it therefore becomes important to find out the possible benefits/limitations associated with robotics, so that the positives can be capitalized, established, and developed further for the employment and motivation of employees in the health care sector, for overall economic development. The negatives should also be further studied and mitigated.

          Methods

          This study is an exploratory research, based on secondary data, such as books on topics related to robotics, websites, public websites of concerned departments for data and statistics, journals, newspapers and magazines, websites of health care providers, and different printed materials (brochures, etc).

          Results

          The impact of robotics has both positive and negative impacts on the employment and motivation of employees in the retail sector. So far, there has been no substantial research done into robotics, especially in the health care sector.

          Conclusion

          Replacing employees with robots is an inevitable choice for organizations in the service sector, more so in the health care sector because of the challenging and sometimes unhealthy working environments, but, at the same time, the researchers propose that it should be done in a manner that helps in improving the employment and motivation of employees in this sector.

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          Most cited references 5

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          10 Medical robots that could change healthcare [Internet]

          (2012)
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            RP-VITA, irobot [Internet]

            (2013)
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              Midlevel health jobs shrink [Internet]

              (2013)
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                Author and article information

                Contributors
                Journal
                Saf Health Work
                Safety and Health at Work
                2093-7911
                2093-7997
                29 July 2014
                29 July 2014
                December 2014
                : 5
                : 4
                : 198-202
                Affiliations
                [1 ]Department of Human Resource Management, College of Business, King AbdulAziz University, Rabigh, Saudi Arabia
                [2 ]Department of Health and Hospital Management, College of Business, King AbdulAziz University, Rabigh, Saudi Arabia
                Author notes
                []Corresponding author. Department of Health and Hospital Management (Female Section), King AbdulAziz University, Rabigh 21911, Saudi Arabia. tehzeeb001@ 123456gmail.com
                Article
                S2093-7911(14)00051-1
                10.1016/j.shaw.2014.07.003
                4266810
                25516812
                c196a1cb-3f9f-433b-8a6e-b1d6abe0cc49
                © 2014 Published by Elsevier B.V. on behalf of Occupational Safety and Health Research Institute.

                This is an Open Access article distributed under the terms of the CC-BY-NC License (http://creativecommons.org/licenses/by-nc/3.0).

                Categories
                Original Article

                Occupational & Environmental medicine

                employment, health care sector, motivation, robotics

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