Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey for in-center hemodialysis patients.

Weidmer, Beverly A; Cleary, Paul D; Keller, San D; Evensen, Christian; Hurtado, Margarita P; Kosiak, Beth; Gallagher, Patricia M; Levine, Roger; Hays, Ron D

doi:10.1053/j.ajkd.2014.04.021

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Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey for in-center hemodialysis patients.

Author(s): Beverly A Weidmer ¹ , Paul D Cleary ² , San Keller ³ , Christian Evensen ³ , Margarita P Hurtado ⁴ , Beth Kosiak ⁵ , Patricia M Gallagher ⁶ , Roger Levine ⁷ , Ron D Hays ⁸

Publication date (Electronic): Nov 2014

Journal: American journal of kidney diseases : the official journal of the National Kidney Foundation

Publisher: Elsevier BV

Keywords: CAHPS In-Center Hemodialysis (ICH) Survey, end-stage renal disease (ESRD), hemodialysis, patient experiences of care, patient satisfaction, patient-centered care, quality of care

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Abstract

The US Centers for Medicare & Medicaid Services assess patient experiences of care as part of the end-stage renal disease prospective payment system and Quality Incentive Program. This article describes the development and evaluation of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) In-Center Hemodialysis Survey.

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Journal ID (iso-abbrev): Am. J. Kidney Dis.

Title: American journal of kidney diseases : the official journal of the National Kidney Foundation

Publisher: Elsevier BV

ISSN (Electronic): 1523-6838

ISSN (Print): 0272-6386

Publication date (Electronic): Nov 2014

Volume: 64

Issue: 5

Affiliations

[1 ] RAND Corporation, Santa Monica, CA. Electronic address: beverly_weidmer@rand.org.

[2 ] Yale School of Public Health, New Haven, CT.

[3 ] American Institutes for Research, Chapel Hill, NC.

[4 ] American Institutes for Research, Silver Spring, MA.

[5 ] Agency for Healthcare Research and Quality, Rockville, MD.

[6 ] University of Massachusetts, Boston, MA.

[7 ] American Institutes for Research, San Mateo.

[8 ] UCLA Department of Medicine, Los Angeles, CA.

Article

Publisher Item ID: S0272-6386(14)00805-1 Mid ID: NIHMS668807

DOI: 10.1053/j.ajkd.2014.04.021

PMC ID: 4356523

PubMed ID: 24998035

SO-VID: c934f1b8-1226-4ba0-b81d-efa4bc8c20b8

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Keywords: CAHPS In-Center Hemodialysis (ICH) Survey,end-stage renal disease (ESRD),hemodialysis,patient experiences of care,patient satisfaction,patient-centered care,quality of care

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Keywords: CAHPS In-Center Hemodialysis (ICH) Survey, end-stage renal disease (ESRD), hemodialysis, patient experiences of care, patient satisfaction, patient-centered care, quality of care

Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey for in-center hemodialysis patients.

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