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      Artificial Intelligence in Service

      1 , 2
      Journal of Service Research
      SAGE Publications

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            Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters

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              New Product Diffusion Models in Marketing: A Review and Directions for Research

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                Author and article information

                Journal
                Journal of Service Research
                Journal of Service Research
                SAGE Publications
                1094-6705
                1552-7379
                February 05 2018
                May 2018
                February 05 2018
                May 2018
                : 21
                : 2
                : 155-172
                Affiliations
                [1 ]Department of Information Management, College of Management, National Taiwan University, Taipei, Taiwan
                [2 ]University of Maryland, College Park, MD, USA
                Article
                10.1177/1094670517752459
                c9e34410-488c-44bd-bf0d-9b79109d2034
                © 2018

                http://journals.sagepub.com/page/policies/text-and-data-mining-license

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