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      Internet access and patient portal readiness among patients in a group of inner-city safety-net practices.

      The Journal of Ambulatory Care Management

      Vulnerable Populations, Access to Information, Urban Population, Questionnaires, Primary Health Care, New York, Middle Aged, Medically Underserved Area, Male, Internet, Humans, Health Records, Personal, Female, Electronic Health Records, Adult

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          Abstract

          The use of online personal health records (PHRs) threatens to transform the digital divide to a health care divide among the underserved. Little is known about underserved patients' ability to access online PHRs. We examined these factors among patients within safety-net practices. Among respondents (N = 654), only 12% had no experience of using a computer, and most were interested in using it to communicate with their provider. Age, sex, and race were not associated with interest in PHRs. A majority of patients have access to the Internet and are interested in using a PHR to manage their care, but they are not prepared.

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          Journal
          10.1097/JAC.0b013e31829702f9
          23748274

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