Response Determinants in Satisfaction Judgments

Oliver, Richard L.; DeSarbo, Wayne S.

doi:10.1086/209131

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Response Determinants in Satisfaction Judgments

Author(s): Richard L. Oliver , Wayne S. DeSarbo

Publication date Created: March 1988

Publication date (Print): March 1988

Journal: Journal of Consumer Research

Publisher: University of Chicago Press

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Title: Journal of Consumer Research

Abbreviated Title: J CONSUM RES

Publisher: University of Chicago Press

ISSN (Print): 0093-5301

ISSN (Electronic): 1537-5277

Publication date Created: March 1988

Publication date (Print): March 1988

Volume: 14

Issue: 4

Page: 495

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DOI: 10.1086/209131

SO-VID: cc7abb43-65f0-4e02-ac8c-015eb3058e1c

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