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      Do different approaches to clinical governance development and implementation make a difference? Findings from Ireland and New Zealand

      research-article
      Robin Gauld , Simon Horsburgh , Maureen Alice Flynn , Deirdre Carey , Philip Crowley
      Journal of Health Organization and Management
      Emerald Publishing Limited
      Surveys, Clinical governance

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          Abstract

          Purpose

          Clinical governance (CG) is an important foundation for a high-performing health care system, with many countries supporting its development. CG policy may be developed and implemented nationally, or devolved to a local level, with implications for the overall approach to implementation and policy uptake. However, it is not known whether one of these two approaches is more effective. The purpose of this paper is to probe this question. Its setting is Ireland and New Zealand, two broadly comparable countries with similar CG policies. Ireland’s was nationally led, while New Zealand’s was devolved to local districts. This leads to the question of whether these different approaches to implementation make a difference.

          Design/methodology/approach

          Data from surveys of health professionals in both countries were used to compare performance with CG development.

          Findings

          The study showed that Ireland’s approach produced a slightly better performance, raising questions about the merits of devolving responsibility for policy implementation to the local level.

          Research limitations/implications

          The Irish and New Zealand surveys both had lower-than-desirable response rates, which is not uncommon for studies of health professionals such as this. The low response rates mean the findings may be subject to selection bias.

          Originality/value

          Despite the importance of the question of whether a national or local approach to policy implementation is more effective, few studies specifically focus on this, meaning that this study provides a new contribution to the topic.

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          Most cited references30

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          In chronic condition: experiences of patients with complex health care needs, in eight countries, 2008.

          This 2008 survey of chronically ill adults in Australia, Canada, France, Germany, the Netherlands, New Zealand, the United Kingdom, and the United States finds major differences among countries in access, safety, and care efficiency. U.S. patients were at particularly high risk of forgoing care because of costs and of experiencing inefficient, poorly organized care, or errors. The Dutch, who have a strong primary care infrastructure, report notably positive access and coordination experiences. Still, deficits in care management during hospital discharge or when seeing multiple doctors occurred in all countries. Findings highlight the need for system innovations to improve outcomes for patients with complex chronic conditions.
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            Physician-leaders and hospital performance: is there an association?

            Although it has long been conjectured that having physicians in leadership positions is valuable for hospital performance, there is no published empirical work on the hypothesis. This cross-sectional study reports the first evidence. Data were collected on the top-100 U.S. hospitals in 2009, as identified by a widely-used media-generated ranking of quality, in three specialties: Cancer, Digestive Disorders, and Heart and Heart Surgery. The personal histories of the 300 chief executive officers of these hospitals were then traced by hand. The CEOs are classified into physicians and non-physician managers. The paper finds a strong positive association between the ranked quality of a hospital and whether the CEO is a physician or not (p < 0.001). This kind of cross-sectional evidence does not establish that physician-leaders outperform professional managers, but it is consistent with such claims and suggests that this area is now an important one for systematic future research. Copyright © 2011 Elsevier Ltd. All rights reserved.
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              • Record: found
              • Abstract: found
              • Article: not found

              Access, affordability, and insurance complexity are often worse in the United States compared to ten other countries.

              The United States is in the midst of the most sweeping health insurance expansions and market reforms since the enactment of Medicare and Medicaid in 1965. Our 2013 survey of the general population in eleven countries-Australia, Canada, France, Germany, the Netherlands, New Zealand, Norway, Sweden, Switzerland, the United Kingdom, and the United States-found that US adults were significantly more likely than their counterparts in other countries to forgo care because of cost, to have difficulty paying for care even when insured, and to encounter time-consuming insurance complexity. Signaling the lack of timely access to primary care, adults in the United States and Canada reported long waits to be seen in primary care and high use of hospital emergency departments, compared to other countries. Perhaps not surprisingly, US adults were the most likely to endorse major reforms: Three out of four called for fundamental change or rebuilding. As US health insurance expansions unfold, the survey offers benchmarks to assess US progress from an international perspective, plus insights from other countries' coverage-related policies.
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                Author and article information

                Contributors
                Journal
                JHOM
                10.1108/JHOM
                Journal of Health Organization and Management
                JHOM
                Emerald Publishing Limited
                1477-7266
                09 October 2017
                : 31
                : 7/8
                : 682-695
                Affiliations
                [1]Office of the Pro-Vice-Chancellor Commerce, University of Otago , Dunedin, New Zealand
                [2]Dunedin School of Medicine, University of Otago , Dunedin, New Zealand
                [3]Quality Improvement Division, Health Service Executive, Dublin, Ireland
                [4]Health Service Executive, Dublin, Ireland
                Author notes
                Robin Gauld can be contacted at: robin.gauld@otago.ac.nz
                Article
                602375 JHOM-04-2017-0069.pdf JHOM-04-2017-0069
                10.1108/JHOM-04-2017-0069
                29187084
                cd920bbb-4458-4fd7-b9bf-ac7bd1048e92
                © Emerald Publishing Limited
                History
                : 05 April 2017
                : 08 July 2017
                : 08 September 2017
                Page count
                Figures: 0, Tables: 4, Equations: 0, References: 61, Pages: 14, Words: 6689
                Categories
                research-article, Research paper
                cat-HSC, Health & social care
                cat-HMAN, Healthcare management
                Custom metadata
                yes
                yes
                JOURNAL
                included

                Health & Social care
                Clinical governance,Surveys
                Health & Social care
                Clinical governance, Surveys

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