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      Comparing doctor–elderly patient communication between traditional Chinese medicine and Western medicine encounters: Data from China

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      Communication & Medicine
      Equinox Publishing

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          Abstract

          Effective doctor–patient communication has been <br /> widely endorsed as pivotal for optimal medical care and the building of a positive and lasting relationship between caregivers and patients. While the literature suggests that traditional Chinese medicine (TCM) doctors have better interpersonal skills than Western medicine (WM) doctors, and that the doctor–patient relationship in TCM is more lasting, a comparison of specific communication behaviors in both encounters has not yet been carried out. This paper examines the similarities and differences in communication behaviors between these two types of consultations in relation to doctor–elderly patient communication. Forty-five consultations were included for analysis using the Roter Interaction Analysis System (RIAS). Significant differences were found in communication behaviors at the level of lifestyle and psychosocial exchanges, type of questions, non-medical small talk, and emotional disclosure. The study’s limitations and implications are discussed.

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          Author and article information

          Journal
          Communication & Medicine
          CAM
          Equinox Publishing
          1612-1783
          1613-3625
          March 27 2018
          November 1 2017
          : 14
          : 2
          : 121-134
          Article
          10.1558/cam.31872
          29958361
          d6993f03-906f-4933-a903-233ce8fa9b11
          © 2017
          History

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