Blog
About

192
views
0
recommends
+1 Recommend
1 collections
    0
    shares
      • Record: found
      • Abstract: found
      • Conference Proceedings: found
      Is Open Access

      Measuring the influence of social abilities on acceptance of an interface robot and a screen agent by elderly users

      , , ,

      People and Computers XXIII Celebrating People and Technology (HCI)

      Computers XXIII Celebrating People and Technology

      1 - 5 September 2009

      User interfaces, Geriatrics, Technology acceptance model, Robot acceptance

      Read this article at

      Bookmark
          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          Personal robots and screen agents can be equipped with social abilities to facilitate interaction. This paper describes our research on the influence of these abilities on elderly user’s acceptance of such a system. Experiments were set up in eldercare institutions where a robotic and screen agent with simulated conversational capabilities were used in a Wizard of Oz experiment. Both agents were used with two conditions: a more socially communicative (the agent made use of a larger set of social abilities in interaction) and a less socially communicative interface. Results show that participants who were confronted with the more socially communicative version of the robotic agent felt more comfortable and were more expressive in communicating with it. This suggests that the more socially communicative condition would be more likely to be accepted as a conversational partner. This effect was less strong however, with the screen agent, suggesting that embodiment plays a role in this. Furthermore, results did show a correlation between social abilities as perceived by participants and some aspects of technology acceptance for both systems, but this did not relate to the more and less socially communicative conditions. Evaluating the experiments and specifically the use of our acceptance model we suggest that this particular context of robotic and screen agents for elderly users requires the development of a more appropriate acceptance model which not only features technology acceptance, but also conversational acceptance.

          Related collections

          Most cited references 10

          • Record: found
          • Abstract: not found
          • Article: not found

          Anthropomorphism and the social robot

           Brian Duffy (2003)
            Bookmark
            • Record: found
            • Abstract: not found
            • Article: not found

            Toward sociable robots

              Bookmark
              • Record: found
              • Abstract: not found
              • Article: not found

              Towards robotic assistants in nursing homes: Challenges and results

                Bookmark

                Author and article information

                Contributors
                Conference
                September 2009
                September 2009
                : 430-439
                Affiliations
                Hogeschool van Amsterdam

                Instituut voor Information

                Engineering

                Almere, Netherlands
                University of Amsterdam

                Intelligent Systems Laboratory

                Amsterdam, Netherlands
                University of Amsterdam

                Human Computer Studies

                Laboratory

                Laboratory
                Article
                10.14236/ewic/HCI2009.54
                © Marcel Heerink et al. Published by BCS Learning and Development Ltd. People and Computers XXIII Celebrating People and Technology, Churchill College Cambridge, UK

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                People and Computers XXIII Celebrating People and Technology
                HCI
                Churchill College Cambridge, UK
                1 - 5 September 2009
                Electronic Workshops in Computing (eWiC)
                Computers XXIII Celebrating People and Technology
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

                Comments

                Comment on this article