Most residents of high-rise housing do not realize the importance of proper building management until their physical buildings and shared facilities have deteriorated. This paper identifies the factors for effective repair and maintenance services in a housing setting. The study uses systematic literature review method analyzed through content analysis techniques with peer-reviewed journal articles. Results include potential factors for effective repair and maintenance services in high-rise housing. This study contributes by giving valuable reference to the property management companies managing such houses to consider the factors for effective repair and maintenance towards building quality and sustainability.