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      The Double Edge Sword of “High Potential” Expectations

      research-article
      * , a ,
      Europe's Journal of Psychology
      PsychOpen
      feedback, “high potential” employees, labeling, satisfaction, commitment

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          Abstract

          Many organizations categorize employees in terms of potential, labeling some as “high potential” employees. This practice of labeling employees based on their performance potential can create differentiated expectations of performance and, thus, impact their attitudes and behaviors. However, research has not examined the impact of such labels on the recipients’ attitudes following performance feedback. In our laboratory study of 477 undergraduate business students from a large North American university, we examined the effect of “high potential” expectations on task commitment and satisfaction following positive and negative feedback. Our results indicate that such labels can make individuals more sensitive to feedback and consequently create unintentional negative effects on commitment and satisfaction.

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          Most cited references38

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          Self-discrepancy: A theory relating self and affect.

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            The effects of feedback interventions on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory.

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              Illusion and well-being: A social psychological perspective on mental health.

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                Author and article information

                Journal
                EJOP
                Eur J Psychol
                Europe's Journal of Psychology
                Eur. J. Psychol.
                PsychOpen
                1841-0413
                30 August 2013
                : 9
                : 3
                : 581-596
                Affiliations
                [a ]Faculty of Business and IT, University of Ontario Institute of Technology, Oshawa, Canada
                Author notes
                [* ]2000 Simcoe Street North, Oshawa, Ontario, Canada L1H 7K4. igor.kotlyar@ 123456uoit.ca
                Article
                ejop.v9i3.620
                10.5964/ejop.v9i3.620
                e9695e65-8dcd-4f24-8211-d60e11015aac
                Copyright @

                This is an open-access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

                History
                : 28 April 2013
                : 07 July 2013
                Categories
                Research Reports

                Psychology
                feedback,“high potential” employees,commitment,satisfaction,labeling
                Psychology
                feedback, “high potential” employees, commitment, satisfaction, labeling

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