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Business performance assessment and the EFQM Excellence Model 2010 (case study)

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      The application of the latest management methods becomes today, during the ongoing European integration processes, a requisite for the success of the business within the environment of international markets. In this paper, the authors pay attention to the expansion of the organizational knowledge base with an application of a new management method. They are dealing with assessment of the organization performance, the issue of its effectiveness and the increasing economic efficiency, on an example of a selected mining company as a case study. In order to detect weaknesses in the company reviewed and to offer suggestions for improvement, which may move the company towards prosperity, the authors carried out the performance assessment by using the EFQM Excellence Model 2010. The aim of this paper is to introduce the business performance assessment model in terms of the European standards that will allow the use of latest management methods in the environment of both the Slovak and European companies.

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      [1 ] Technical University of Košice, Institute of Business and Management, Slovakia
      Management : Journal of Contemporary Management Issues
      University of Split
      01 January 2015
      : 20
      : 1
      : 183-190

      This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit

      Self URI (journal page):
      Management. Industrial management
      Industries. Land use. Labor
      Social Sciences


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