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      Business performance assessment and the EFQM Excellence Model 2010 (case study)

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          Abstract

          The application of the latest management methods becomes today, during the ongoing European integration processes, a requisite for the success of the business within the environment of international markets. In this paper, the authors pay attention to the expansion of the organizational knowledge base with an application of a new management method. They are dealing with assessment of the organization performance, the issue of its effectiveness and the increasing economic efficiency, on an example of a selected mining company as a case study. In order to detect weaknesses in the company reviewed and to offer suggestions for improvement, which may move the company towards prosperity, the authors carried out the performance assessment by using the EFQM Excellence Model 2010. The aim of this paper is to introduce the business performance assessment model in terms of the European standards that will allow the use of latest management methods in the environment of both the Slovak and European companies.

          Author and article information

          Journal
          Management : Journal of Contemporary Management Issues
          University of Split
          01 January 2015
          : 20
          : 1
          : 183-190
          Affiliations
          [1 ] Technical University of Košice, Institute of Business and Management, Slovakia
          Article
          088494db88004770b6569ab13b4c83f5
          f10fba21-2dc6-42d2-9faf-4b430b0f3ec0

          This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

          History
          Product
          Self URI: http://hrcak.srce.hr/file/208935
          Self URI (journal page): http://hrcak.srce.hr/management
          Categories
          Management. Industrial management
          HD28-70
          Industries. Land use. Labor
          HD28-9999
          Social Sciences
          H

          Applications,Educational research & Statistics,Management,General social science,Business & Corporate economics,Quantitative finance
          EFQM model,business excellence,performance management

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