Cross-status Communication and Project Outcomesin OSS Development A Language Style Matching Perspective

Abstract

The success of an open source software (OSS) project requires effective communication among its members. Given that OSS projects often have established social status systems, much communication may happen between individuals of different statuses, particularly, elite developers who have project management privileges and ordinary project contributors. Since sociolinguistics literature and our prior work have found that groups in different status would be likely develop different language styles, which may hinder critical cross status communication, and hereby influence the outcomes of the project. We seek to develop an understanding of cross status communication, as well as its impacts on the outcomes of an OSS project in terms of productivity and quality. The anticipated results describe the linguistic similarities and differences of cross status communication and reveal the relationships between these linguistic similarities and differences and project outcomes.