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      Impacts of Suppression on Emotional Responses and Performance Outcomes: An Experience-Sampling Study in Younger and Older Workers

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      The Journals of Gerontology: Series B

      Oxford University Press (OUP)

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          Abstract

          Past studies have demonstrated that older adults used less emotional suppression to regulate their emotions than did younger adults, but the effectiveness of using this emotion regulatory strategy on psychosocial well-being across age remains largely unexplored. The present study adopted an experience-sampling method to examine whether the impacts of momentary employment of emotional suppression on momentary positive and negative emotions and job performance would be different by age. Eighty-seven Chinese insurance workers, aged between 18 and 61 years, participated in a 5-day sampling study. Their affective responses at work, momentary task performance, and sales productivity were recorded. Results showed that older workers' greater use of suppression at work was associated with lower intensity of negative emotions, whereas such association was not found among younger workers. Moreover, greater use of suppression over the sampling period was significantly predictive of sales productivity of older workers, but such a positive association was not shown in younger workers. These findings reveal that the use of suppression at work may be more effective for older workers than for younger workers.

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          Most cited references 53

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          Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign

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            Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being.

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              Taking time seriously: A theory of socioemotional selectivity.

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                Author and article information

                Journal
                The Journals of Gerontology: Series B
                Oxford University Press (OUP)
                1758-5368
                1079-5014
                November 2012
                November 01 2012
                February 22 2012
                November 2012
                November 01 2012
                February 22 2012
                : 67
                : 6
                : 666-676
                Article
                10.1093/geronb/gbr159
                22357639
                © 2012

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