An Exploratory Study of Computer Supported Sensemaking: Relating Representational Structure to Triage

This paper reports part of the results of an exploratory study that investigated how the use of external representations alters the process of sensemaking. The results show that there are significant correlations between the level of structuredness and the document triage process, in terms of its performance and its efficiency.

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Author and article information

Contributors

Kholod Alsufiani

Simon Attfield

Conference

Publication date: July 2018

Publication date (Print): July 2018

Pages: 1-5

Affiliations

[0001]Middlesex University

London,UK

Article

DOI: 10.14236/ewic/HCI2018.156

SO-VID: f948b3bd-a70e-420e-8def-15d106e5f6c2

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of the 32nd International BCS Human Computer Interaction Conference

Conference acronym: HCI

Conference number: 32

Conference location: Belfast, UK

Conference date: 4 - 6 July 2018

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Human Computer Interaction Conference

History

Product

1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2018.156

Self URI (journal page): https://ewic.bcs.org/

REFERENCES

S. AttfieldA. Blandford 2009 Improving the Cost Structure of Sensemaking Tasks: Analysing User Concepts to Inform Information System Design, in: Human-Computer Interaction – INTERACT 2009 Presented at the IFIP Conference on Human-Computer Interaction Springer Berlin, Heidelberg 532 545
G. BuchananF. Loizides 2007 Investigating Document Triage on Paper and Electronic Media in: Proceedings of the 11th European Conference on Research and Advanced Technology for Digital Libraries, ECDL’07 Springer-Verlag Berlin, Heidelberg 416 427
B. Dervin 1998 Sense‐making theory and practice: an overview of user interests in knowledge seeking and use J. Knowl. Manag. 2 36 46
B. Dervin 1992 From the mind’s eye of the user: The sense-making qualitative-quantitative methodology Qual. Res. Inf. Manag. 9 61 84
G. KleinB. MoonR.R. Hoffman 2006 Making Sense of Sensemaking 1: Alternative Perspectives IEEE Intell. Syst 70 73
F. Loizides 2009 Investigating and Assisting Interactive Document Triage in Electronic Environments.
K.E. Weick 1995 Sensemaking in Organizations SAGE
P. PirolliS. Card 2005 The sensemaking process and leverage points for analyst technology as identified through cognitive task analysis
D.M. RussellM.J. StefikP. PirolliS.K. Card 1993 The Cost Structure of Sensemaking in: Proceedings of the INTERACT ’93 and CHI ’93 Conference on Human Factors in Computing Systems, CHI ’93 ACM New York, NY, USA 269 276
K.E. WeickK.M. SutcliffeD. Obstfeld 2005 Organizing and the Process of Sensemaking Organ. Sci 16 409 421 doi:10.1287/orsc.1050.0133

Comments

Comment on this article

[1] S. AttfieldA. Blandford 2009 Improving the Cost Structure of Sensemaking Tasks: Analysing User Concepts to Inform Information System Design, in: Human-Computer Interaction – INTERACT 2009 Presented at the IFIP Conference on Human-Computer Interaction Springer Berlin, Heidelberg 532 545

[2] G. BuchananF. Loizides 2007 Investigating Document Triage on Paper and Electronic Media in: Proceedings of the 11th European Conference on Research and Advanced Technology for Digital Libraries, ECDL’07 Springer-Verlag Berlin, Heidelberg 416 427

[3] B. Dervin 1998 Sense‐making theory and practice: an overview of user interests in knowledge seeking and use J. Knowl. Manag. 2 36 46

[4] B. Dervin 1992 From the mind’s eye of the user: The sense-making qualitative-quantitative methodology Qual. Res. Inf. Manag. 9 61 84

[5] G. KleinB. MoonR.R. Hoffman 2006 Making Sense of Sensemaking 1: Alternative Perspectives IEEE Intell. Syst 70 73

[6] F. Loizides 2009 Investigating and Assisting Interactive Document Triage in Electronic Environments.

[7] K.E. Weick 1995 Sensemaking in Organizations SAGE

[8] P. PirolliS. Card 2005 The sensemaking process and leverage points for analyst technology as identified through cognitive task analysis

[9] D.M. RussellM.J. StefikP. PirolliS.K. Card 1993 The Cost Structure of Sensemaking in: Proceedings of the INTERACT ’93 and CHI ’93 Conference on Human Factors in Computing Systems, CHI ’93 ACM New York, NY, USA 269 276

[10] K.E. WeickK.M. SutcliffeD. Obstfeld 2005 Organizing and the Process of Sensemaking Organ. Sci 16 409 421 doi:10.1287/orsc.1050.0133

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