Blog
About

0
views
0
recommends
+1 Recommend
1 collections
    0
    shares
      • Record: found
      • Abstract: found
      • Article: found
      Is Open Access

      FUZZY SUBJECTIVE EVALUATION OF ASIA PACIFIC AIRPORT SERVICES

      1 ,

      Journal of Information and Communication Technology

      UUM Press

      Read this article at

      ScienceOpenPublisher
      Bookmark
          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          This paper presents a fuzzy decision-making model to determine the ranking of fourteen Asia Pacific airports based on the services provided to passengers. Airport services were represented by six attributes namely comfort, processing time, convenience, courtesy of staff, information visibility and security. Data for the attributes given by travel experts are in the triangular fuzzy number form. Based on fuzzy set and approximate reasoning, the model allows decision makers to make the best choice in accordance with human thinking and reasoning processes. The use of fuzzy rules which are extracted directly from the input data in making evaluation, contributes to a better decision and is less dependent on experts. Experimental results show that the proposed model is comparable to previous studies. The model is suitable for various fuzzy environments.  

          Related collections

          Author and article information

          Contributors
          Malaysia
          Malaysia
          Journal
          Journal of Information and Communication Technology
          UUM Press
          March 24 2010
          : 9
          : 41-57
          Affiliations
          [1 ]College of Arts and Sciences, Universiti Utara Malaysia
          Article
          10.32890/jict.9.2010.8098

          All content is freely available without charge to users or their institutions. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles in this journal without asking prior permission of the publisher or the author. Articles published in the journal are distributed under a http://creativecommons.org/licenses/by/4.0/.

          Comments

          Comment on this article