This article describes the use of wireless telecommunication media within the different locations directly affected by the hijackings on September 11. Comparisons across these different contexts provides an empirical anchor to more general themes concerning the social dynamics of wireless in the unfolding events of this day. An indication is given of how the important social role of wireless phones in this crisis could redefine public views on wireless media and thereby shape policy and regulation in the years ahead.
Castells M.. 2000. . The Rise of the Network Society, . , 2nd edition. , Oxford : : Blackwell. .
Arquilla J. and Ronfeldt D.. 2001. . Networks and Netwars: The Future of Terror, Crime and Militancy . , Santa Monica , CA : : RAND. .
Brown M.. 2002. . 'Area schools may rethink ban on cellphones'. . Tampa Tribune . , January 16;
The Yankee Group. . October 4. 2001 . “'What changes for wireless: taking stock of the industry after September 11'. ”. October 4. ,
Dutton W. H., Elberse A., Hong T. and Matei S.. 2001. . “' "Beepless in America": the social impact of the Galaxy IV pager blackout'. ”. In Access Denied in the Information Age . , Edited by: Lax S.. p. 9––32. . London : : Palgrave. .
Dutton W.. 1999. . Society on the Line: Information Politics in the Digital Age . , Oxford : : Oxford University Press. .
Yin R. K.. 1994. . Case Study Research: Design and Methods, . , 2nd edition. , Thousand Oaks , CA : : Sage. .
Breslau K.. 2001. . 'The final moments of United Flight 93'. . Newsweek Web Exclusive . , September 22;
de Sola Pool I.. 1977. . “'Introduction'. ”. In The Social Impact of the Telephone . , Edited by: de Sola Pool I.. p. 4 Cambridge : : MIT Press. .