This paper examines how Estonians dealt with the news concerning the September 11 attacks in the new electronic communication space of the Internet. This work will summarize people's discussions on the Internet relating to the September 11 attacks by outlining the different narratives that carried people's attitudes and knowledge. The paper aims to show that the Internet was used, not only as a medium for obtaining more information about the attacks, but also as a medium for discussion and crisis support. This research is based on: (1) a survey amongst Tartu University students and follow-up semi-structured interviews; (2) an analysis of the comment pages on Estonian electronic newspapers; and (3) an analysis of three chat logs from Estonian talkers.
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