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      Social media data in the disaster context

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            Abstract

            Social media (SM) are fast becoming a locus of disaster-related activities that range from volunteers helping locate disaster victims to actions that are malicious and offensive, from sincere expressions of empathy towards affected communities to consuming disaster imagery for mere entertainment, from recovery support funds being collected to online marketers preying on the attention afforded to a disaster event. Because of the diversity and sheer volume of both relevant and irrelevant information circulating throughout SM, prioritising an affected population's needs and relevant data is an increasingly complex task. In addition, SM data need to be interpreted as manifestations of social processes related to community resilience, diversity and conflict of interests, and attitudes to particular response strategies. The use of SM in disasters generates a growing need for domain-specific technological solutions that can enhance public interests as well as address the needs of both disaster managers and the affected population. This task requires integrating social sciences into the development of tools that enable disaster SM data detection, filtering, analysis and representation. The aim of this paper is to contribute to a critical-constructive dialogue between social scientists and developers of SM analytic capabilities. In the context of historical, anthropological and sociological research on disaster, this paper outlines concepts of the disaster paradigm, data as a product of social and representational practices, and disaster context, and discusses their heuristic significance for the analysis of disaster SM as a manifestation of social and cultural practices.

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            Author and article information

            Contributors
            Lucy Resnyansky
            Journal
            Journal ID (doi): 10.2307/j50022063
            Journal ID (jcode): prometheus
            Title: Prometheus
            Publisher: Pluto Journals
            ISSN: 0810-9028
            ISSN: 1470-1030
            Publication date (Print): 1 June 2015
            Volume: 33
            Issue: 2 ( doiID: 10.1080/prometheus.33.issue-2 )
            Pages: 187-212
            Affiliations
            National Security & ISR Division (NSID), Defence Science and Technology Organisation, Edinburgh SA, Australia
            Article
            Publisher ID: 08109028.2015.1102497
            DOI: 10.1080/08109028.2015.1102497
            SO-VID: 77390991-a163-481a-a928-76fad51a471b
            Copyright statement: © 2015 Pluto Journals
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            All content is freely available without charge to users or their institutions. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles in this journal without asking prior permission of the publisher or the author. Articles published in the journal are distributed under a http://creativecommons.org/licenses/by/4.0/.

            Custom metadata
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            ScienceOpen disciplines: Computer science,Arts,Social & Behavioral Sciences,Law,History,Economics

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