Recent and prospective advances in information technology have generated growing interest in its potential. To its enthusiastic promoters, information technology is a ‘good thing’ and hence more is obviously better. But increasing experience with information technology during the past twenty years emphasises that it covers a wide variety of capabilities, absorbs substantial resources and affects operations in other important ways. Hence, to ensure effective exploration and utilisation of information technology, management must assess its potential contributions, requirements and costs, as well as other significant effects.
For these and other studies by the author see B. Gold, ‘Perspectives on continuing advances in automation: past limitations and emerging potentials’, Technovation, 4, 1986; ‘CIM dictates changes in management practice’, CIM Review, March 1986; ‘Analysing the effects of computer-aided manufacturing systems on productivity and costs’, in A. Dogramaci and N.R. Adam (eds), Managerial Issues in Productivity Analysis, Kluwer-Nijhoff, Boston, 1985; ‘Revising approaches to the economic evaluation of future manufacturing systems’, in Emerging Worldwide Trends in the Industrial Adoption of Advanced Manufacturing Techniques, Proceedings of an International Conference sponsored by the US National Science Foundation, Illinois Institute of Technology, Chicago, 1985; ‘Strengthening the foundations of investment strategy and capital budgeting’, in M. Kaufman (ed.), Handbook of Capital Budgeting, Dow-Irwin, New York, 1985; ‘CAM (computer-aided manufacturing) sets new rules for production’, Harvard Business Review, November-December, 1982; ‘Robotics, programmable automation and international competitiveness’, Transactions in Engineering Management of the Institute of Electrical and Electronic Engineers, November 1982; Improving Managerial Evaluations of Computer-Aided Manufacturing, National Academy of Science Press, Washington DC, December 1981; and ‘Factors stimulating technological progress in Japanese industries: the case of computerisation in steel’, Quarterly Review of Economics and Business, 18, 4, Winter 1978, pp. 17–21.