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      Beyond ‘platformisation’ : Designing a mixed-methods approach to inspect (digital) working conditions through organisational systems



            The transformations brought by the digitisation of work and the emergence of platform labour have deep implications for working conditions. However, researchers face difficulties studying platformised work. Workers’ invisibilisation and the lack of physical co-presence renders field access difficult. How can the variety of platforms, their organisational systems and the working conditions they offer be accounted for? In this article, we propose a mixed-methods methodology to study platforms in all their diversity by articulating the macro level – the market structure revealed through a multiple correspondence analysis – and the micro level – detailed studies of targeted platforms carried out using desk research. We apply this method in two projects, and, in each case, a typology emerges that supports the need for a diversification of the concept of ‘platform labour’ when related to working conditions.


            Author and article information

            Work Organisation, Labour & Globalisation
            Pluto Journals
            14 May 2022
            : 16
            : 1
            : 52-71

            All content is freely available without charge to users or their institutions. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles in this journal without asking prior permission of the publisher or the author. Articles published in the journal are distributed under a http://creativecommons.org/licenses/by/4.0/.

            Page count
            Pages: 20

            Sociology,Labor law,Political science,Labor & Demographic economics,Political economics
            mixed-method research,virtual work,multiple correspondence analysis,labour organisation,Platform work


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