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      Call for Papers: Hierarchies of domesticity – spatial and social boundaries. Deadline for submissions is 30th September, 2024Full details can be read here.

      Articles to be no longer than 6,000 words (excluding footnotes and bibliography) and submitted in two forms: an anonymised version in which all references to the authors’ institution and publications are omitted; and a full version including the authors’ titles and institutional affiliations. For complete instructions on style, formatting, etc., please consult: https://www.plutojournals.com/wp-content/uploads/WOLG-Instructions-for-Authors2023.pdf 

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      Double workload: a study of the sexual division of labour among women telemarketing operators in Brazil

      research-article
      Work Organisation, Labour and Globalisation
      Pluto Journals
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            Abstract

            This paper discusses the sexual division of labour both in the workplace, that is, in the space of production, and in the home, which is termed the space of reproduction. The author discusses the close relationships that exist between the division of tasks in domestic labour of women workers and their functions in the world of work. The study draws on in-depth qualitative research in a telemarketing company. The aim of this study of telemarketing operators was to obtain a deeper understanding of how these workers experience the dimensions of their work in terms of the sexual division of labour in both production and reproduction. The term ‘productive work is not used in the strict Marxist sense of work that directly creates surplus value but in a more generic sense, to designate the salaried act of working, whether in productive or unproductive work, as it is performed in capitalist society. The expression ‘reproductive space’ refers to the domestic sphere.

            Content

            Author and article information

            Journal
            10.13169
            workorgalaboglob
            Work Organisation, Labour and Globalisation
            Pluto Journals
            1745641X
            17456428
            Summer 2009
            : 3
            : 1
            : 66-79
            Article
            workorgalaboglob.3.1.0066
            10.13169/workorgalaboglob.3.1.0066
            5d0403bd-f15c-43e5-aa7e-ec19c7ed06bc
            © Claudia Mazzei Nogueira, 2009

            All content is freely available without charge to users or their institutions. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles in this journal without asking prior permission of the publisher or the author. Articles published in the journal are distributed under a http://creativecommons.org/licenses/by/4.0/.

            History

            Sociology,Labor law,Political science,Labor & Demographic economics,Political economics

            References

            1. (1999) Os Sentidos do Trabalho , São Paulo: Boitempo Editorial

            2. (1980). O segundo sexo , vol. 1 e 2. Rio de Janeiro: Nova Fronteira

            3. (1994) ‘Trabalho e saúde mental: da pesquisa à ação’. In: ; ; (orgs.), Psicodinâmica do trabalho: contribuições da Escola Dejouriana à análise da relação prazer, sofrimento e trabalho . São Paulo: Atlas

            4. (1999) ‘Flexibilidade, Trabalho e Gênero’, GEDISST/CNRS, Santiago (Mímeo).

            5. (2000) Travail et emploi des femmes , Paris: Éditions La Découverte

            6. (1988) Capítulo VI Inédito de O Capital , São Paulo: Editora Moraes, S/Data

            7. (1988) O Capital, Livro I/Volume I/Tomos 1 e 2 , São Paulo: Nova Cultural

            8. (2002) Para Além do Capital , São Paulo: Boitempo Editorial

            9. (2006) O Trabalho Duplicado , São Paulo: Expressão Popular

            10. (1981) Mulheres e Trabalhadoras , Rio de Janeiro: Editora Paz e Terra

            11. & (2004) ‘Os mecanismos de controle da atividade no setor de teleatendimento e as queixas de cansaço e esgotamento dos trabalhadores’, in Caderno Saúde Pública , n. 20(4):1069–1078, jul-ago

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