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      Work Organisation, Labour and Globalisation (WOLG) is published by Pluto Journals, a Diamond Open Access publisher. This means that everyone has free and unlimited access to the full-text of all articles from our international collection of social science journals. Furthermore, Pluto Journals authors don’t pay article processing charges (APCs).

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      Work Organisation, Labour and Globalisation

      Volume 3, Issue 1
       
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      Is Open Access

      Double workload: a study of the sexual division of labour among women telemarketing operators in Brazil

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      Journal: Work Organisation, Labour and Globalisation
      Publisher: Pluto Journals
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            Abstract

            This paper discusses the sexual division of labour both in the workplace, that is, in the space of production, and in the home, which is termed the space of reproduction. The author discusses the close relationships that exist between the division of tasks in domestic labour of women workers and their functions in the world of work. The study draws on in-depth qualitative research in a telemarketing company. The aim of this study of telemarketing operators was to obtain a deeper understanding of how these workers experience the dimensions of their work in terms of the sexual division of labour in both production and reproduction. The term ‘productive work is not used in the strict Marxist sense of work that directly creates surplus value but in a more generic sense, to designate the salaried act of working, whether in productive or unproductive work, as it is performed in capitalist society. The expression ‘reproductive space’ refers to the domestic sphere.

            Content

            Author and article information

            Journal
            Journal ID (doi): 10.13169
            Journal ID (publisher-id): workorgalaboglob
            Title: Work Organisation, Labour and Globalisation
            Publisher: Pluto Journals
            ISSN (Print): 1745641X
            ISSN (Electronic): 17456428
            Publication date (Print): Summer 2009
            Volume: 3
            Issue: 1
            Pages: 66-79
            Article
            Publisher ID: workorgalaboglob.3.1.0066
            DOI: 10.13169/workorgalaboglob.3.1.0066
            SO-VID: 5d0403bd-f15c-43e5-aa7e-ec19c7ed06bc
            Copyright © © Claudia Mazzei Nogueira, 2009
            License:

            All content is freely available without charge to users or their institutions. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles in this journal without asking prior permission of the publisher or the author. Articles published in the journal are distributed under a http://creativecommons.org/licenses/by/4.0/.

            History

            ScienceOpen disciplines: Sociology,Labor law,Political science,Labor & Demographic economics,Political economics

            References

            1. (1999) Os Sentidos do Trabalho , São Paulo: Boitempo Editorial

            2. (1980). O segundo sexo , vol. 1 e 2. Rio de Janeiro: Nova Fronteira

            3. (1994) ‘Trabalho e saúde mental: da pesquisa à ação’. In: ; ; (orgs.), Psicodinâmica do trabalho: contribuições da Escola Dejouriana à análise da relação prazer, sofrimento e trabalho . São Paulo: Atlas

            4. (1999) ‘Flexibilidade, Trabalho e Gênero’, GEDISST/CNRS, Santiago (Mímeo).

            5. (2000) Travail et emploi des femmes , Paris: Éditions La Découverte

            6. (1988) Capítulo VI Inédito de O Capital , São Paulo: Editora Moraes, S/Data

            7. (1988) O Capital, Livro I/Volume I/Tomos 1 e 2 , São Paulo: Nova Cultural

            8. (2002) Para Além do Capital , São Paulo: Boitempo Editorial

            9. (2006) O Trabalho Duplicado , São Paulo: Expressão Popular

            10. (1981) Mulheres e Trabalhadoras , Rio de Janeiro: Editora Paz e Terra

            11. & (2004) ‘Os mecanismos de controle da atividade no setor de teleatendimento e as queixas de cansaço e esgotamento dos trabalhadores’, in Caderno Saúde Pública , n. 20(4):1069–1078, jul-ago

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