Indirect Speech Acts and Their Use in Three Channels of Communication

Abstract

This paper presents the results from a study analyzing the distribution of speech acts across three communication channels: email, face-to-face and telephone. The study involved an actual group involved working together on a project. The patterns of speech acts across the three channels are presented. In particular, the use of the indirect form of each speech act is highlighted. It is shown that the indirect form plays a major role across speech acts and channels, with a few noteworthy exceptions.

Conference

Publication date: July 1996

Publication date (Print): July 1996

Pages: 1-14

Affiliations

SmithKline Beecham

M. Christensen Associates, Inc., Multimedia

Article

DOI: 10.14236/ewic/CM1996.9

Copyright statement: © Lewis Hassell et al. Published by BCS Learning and Development Ltd. Proceedings of the First International Workshop on Communication Modeling, Tilburg, The Netherlands

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of the First International Workshop on Communication Modeling

Conference acronym: CM

Conference number: 1

Conference location: Tilburg, The Netherlands

Conference date: 1-2 July 1996

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: International Workshop on Communication Modeling

Product

Product Information: 1477-9358BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/CM1996.9

Self URI (journal page): https://ewic.bcs.org/

Categories

Series title: Electronic Workshops in Computing