Facing the dark side of life: The challenge of addressing users’ fears in interaction design

The paper argues that fear is a powerful factor of user experience, which is likely to have a general effect on utility and usability of interactive technologies. Currently interaction design lacks methods and concepts, which would allow the field to properly understand – and deal with – users’ fears. The paper presents a tentative exploration of the aims, challenges, and strategies of addressing users’ fears in interaction design.

Content

Author and article information

Contributors

Victor Kaptelinin

Conference

Publication date: June 2010

Publication date (Print): June 2010

Pages: 1-2

Affiliations

[0001]Department of Informatics, Umeå University

901 87 Umeå, Sweden

Article

DOI: 10.14236/ewic/CREATE2010.13

SO-VID: a53b02b2-6387-4230-8834-5647cc09108d

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Create10 - The interaction design conference

Conference acronym: CREATE

Conference number:

Conference location: Edinburgh Napier University, UK

Conference date: 30 June - 2 July 2010

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Create10 - The interaction design conference

History

Product

1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/CREATE2010.13

Self URI (journal page): https://ewic.bcs.org/

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Facing the dark side of life: The challenge of addressing users’ fears in interaction design

Abstract