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      Facing the dark side of life: The challenge of addressing users’ fears in interaction design

      Create10 - The interaction design conference (CREATE)

      Create10 - The interaction design conference

      30 June - 2 July 2010

      User experience, fears, interaction design, user research, design methodology

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          Abstract

          The paper argues that fear is a powerful factor of user experience, which is likely to have a general effect on utility and usability of interactive technologies. Currently interaction design lacks methods and concepts, which would allow the field to properly understand – and deal with – users’ fears. The paper presents a tentative exploration of the aims, challenges, and strategies of addressing users’ fears in interaction design.

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          Author and article information

          Contributors
          Conference
          June 2010
          June 2010
          : 1-2
          Affiliations
          Department of Informatics, Umeå University

          901 87 Umeå, Sweden
          Article
          10.14236/ewic/CREATE2010.13
          © Victor Kaptelinin. Published by BCS Learning and Development Ltd. Create10 - The interaction design conference, Edinburgh Napier University, UK

          This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

          Create10 - The interaction design conference
          CREATE
          Edinburgh Napier University, UK
          30 June - 2 July 2010
          Electronic Workshops in Computing (eWiC)
          Create10 - The interaction design conference
          Product
          Product Information: 1477-9358BCS Learning & Development
          Self URI (journal page): https://ewic.bcs.org/
          Categories
          Electronic Workshops in Computing

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