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      Facing the dark side of life: The challenge of addressing users’ fears in interaction design

      proceedings-article

      Create10 - The interaction design conference (CREATE)

      Create10 - The interaction design conference

      30 June - 2 July 2010

      User experience, fears, interaction design, user research, design methodology

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            Abstract

            The paper argues that fear is a powerful factor of user experience, which is likely to have a general effect on utility and usability of interactive technologies. Currently interaction design lacks methods and concepts, which would allow the field to properly understand – and deal with – users’ fears. The paper presents a tentative exploration of the aims, challenges, and strategies of addressing users’ fears in interaction design.

            Content

            Author and article information

            Contributors
            Conference
            June 2010
            June 2010
            : 1-2
            Affiliations
            [0001]Department of Informatics, Umeå University

            901 87 Umeå, Sweden
            Article
            10.14236/ewic/CREATE2010.13
            a53b02b2-6387-4230-8834-5647cc09108d
            © Victor Kaptelinin. Published by BCS Learning and Development Ltd. Create10 - The interaction design conference, Edinburgh Napier University, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Create10 - The interaction design conference
            CREATE
            Edinburgh Napier University, UK
            30 June - 2 July 2010
            Electronic Workshops in Computing (eWiC)
            Create10 - The interaction design conference
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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