Supporting Transitions with Creative Software Engineering

In this paper we explore the use of creative software engineering design methods, particularly for rebuilding experiences in new contexts. We present results from a comparative evaluation of three approaches (scenarios with personas, TAPT, and no formal method): these suggest that techniques such as brainstorming are helpful, while structure and formality can distract from the creative process. Scenarios’ user-focus was noted as positive, as were TAPT’s analytical output and abstraction of experiences away from their original contexts. The best approach to design may be to apply multiple methods in a complementary fashion.