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      Towards On-Line Services Based on a Holistic Analysis of Human Activities

      proceedings-article

      1st International ELeGI Conference on Advanced Technology for Enhanced Learning (EL)

      Advanced Technology for Enhanced Learning

      15-16 March 2005

      Semantic web, activity theory, on-line services, ethnography

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            Abstract

            Very often computer scientists view computerization of services in terms of the logistics of human-machine interaction, including establishing a contract, accessing records, and of course designing an interface. But this analysis often moves too quickly to tactical details, failing to frame the entire service in human terms, and not recognizing the mutual learning required to define and relate goals, constraints, and the personalized value of available services. In particular, on-line services that “computerize communication” can be improved by constructing an activity model of what the person is trying to do, not just filtering, comparing, and selling piece-meal services

            Content

            Author and article information

            Contributors
            Conference
            March 2005
            March 2005
            : 1-7
            Affiliations
            [0001]NASA-Ames Research Center, Intelligent Systems Division, MS 269-3, Moffett Field, CA 94035

            And Florida Institute of Human and Machine Cognition, Pensacola, FL
            Article
            10.14236/ewic/EL2005.1
            5a68e0c0-4ea8-42e2-91ea-d07436199f41
            © William J. Clancey. Published by BCS Learning and Development Ltd. 1st International ELeGI Conference on Advanced Technology for Enhanced Learning, Vico Equense (Naples), Italy

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            1st International ELeGI Conference on Advanced Technology for Enhanced Learning
            EL
            1
            Vico Equense (Naples), Italy
            15-16 March 2005
            Electronic Workshops in Computing (eWiC)
            Advanced Technology for Enhanced Learning
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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