Towards Game-Guided Exploration Systems for Self-Facilitated Exhibitions

Automated exhibition sites require facilitation and mediation beyond signage and text labels to guide and sustain user engagement throughout the visit. Museums and cultural heritage sites have a rich history of experimenting with games and playful experiences to enable curiosity and motivate users to explore and engage with the exhibition content, yet the challenge of selffacilitation in automated sites brings unexplored areas into both existing research and practices. Rapid technological advancements have further developed the digital frontier, placing context aware, mixed reality applications and game systems in the hands of a growing number of users. This offers a renewed interest in investigating facilitation in automated sites mediated through games that utilise emerging technologies. However, this optimistic view is tempered by our limited understanding of how to design exhibition games to support the user in self-facilitated situations. This paper introduces the Game-Guided Exploration Systems framework as a way to think and talk about games and playful experiences for facilitation and mediation in automated exhibitions. The framework is based on gaming schemas extracted from game literature (rules, play and context) supported by perspectives on facilitation and mediation. The paper illustrates this framework, which is derived from investigating existing game systems, theory and through the development of a game system designed to support self-facilitation through play and exploration.

Content

Author and article information

Contributors

Rameshnath Krishnasamy

Conference

Publication date: July 2019

Publication date (Print): July 2019

Pages: 164-171

Affiliations

[0001]Aalborg University Teglgaards Plads 1, 11th fl., rm. 11.01 Denmark

Article

DOI: 10.14236/ewic/EVA2019.32

SO-VID: eb41a20d-9d0d-4d63-8c69-bffd0d13a273

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of EVA London 2019

Conference acronym: EVA 2019

Conference number:

Conference location: London, UK

Conference date: 8 - 11 July 2019

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Electronic Visualisation and the Arts

History

Product

1477-9358 BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/EVA2019.32

Self URI (journal page): https://ewic.bcs.org/

REFERENCES

A. AntoniouJ. O’BrienT. BardonA. BarnesD. Virk 2015 Micro-augmentations: situated calibration of a novel non-tactile, peripheral museum technology 229 234 ACM Press https://doi.org/10.1145/2801948.2801959
R. A. BallagasS. G. KratzJ. BorchersE. YuS. P. WalzC. O. FuhrM. Tann 2007 REXplorer: A Mobile, Pervasive Spell-casting Game for Tourists CHI ’07 Extended Abstracts on Human Factors in Computing Systems 1929 1934 New York, NY, USA ACM https://doi.org/10.1145/1240866.1240927
R. BallagasA. KuntzeS. P. Walz 2008 Gaming Tourism: Lessons from Evaluating REXplorer, a Pervasive Game for Tourists J. IndulskaD. J. PattersonT. RoddenM. Ott Pervasive Computing 5013 244 261 Berlin, Heidelberg Springer Berlin Heidelberg https://doi.org/10.1007/978-3-540-79576-6_15
K. BattarbeeI. Koskinen 2005 Co-experience: user experience as interaction CoDesign 1 1 5 18 https://doi.org/10.1080/15710880412331289917
K. Beale 2011 Museums at Play: Games, Interaction and Learning Edinburgh MuseumsEtc
S. Bitgood 2009 Museum Fatigue: A Critical Review Visitor Studies 12 2 93 111 https://doi.org/10.1080/10645570903203406
S. BitgoodH. H. Shettel 1996 An Overview of Visitor Studies Journal of Museum Education 21 3 6 10 https://doi.org/10.1080/10598650.1996.11510329
Y.-L. ChangH.-T. HouC.-Y. PanY.-T. SungK.-E. Chang 2015 Apply an Augmented Reality in a Mobile Guidance to Increase Sense of Place for Heritage Places Educational Technology & Society 18 2 166 178
K. ChuC. Y. WongC. W. Khong 2011 Methodologies for Evaluating Player Experience in Game Play HCI International 2011 - Posters’ Extended Abstracts 118 122 Springer Berlin, Heidelberg https://doi.org/10.1007/978-3-642-22098-2_24
C. ClaisseD. PetrelliN. DulakeM. MarshallL. Ciolfi 2018 Multisensory interactive storytelling to augment the visit of a historical house museum Proceedings of the 2018 Digital Heritage International Congress IEEE http://shura.shu.ac.uk/22646/ retrieved 18 March 2019 )
Ericsson Mobility Report – MWC 2019 28
J. H. FalkL. D. Dierking 2000 Learning from museums: visitor experiences and the making of meaning Walnut Creek, CA AltaMira Press
M. Flanagan 2009 Critical play: radical game design Cambridge, Mass. London, England MIT Press
R. Harper 2008 Being human: human-computer interaction in the year 2020 Cambridge, England Microsoft Research
R. HunickeM. LeBlancR. Zubek 2004 MDA: A formal approach to game design and game research Proceedings of the AAAI Workshop on Challenges in Game AI 4 http://www.aaai.org/Papers/Workshops/2004/WS-04-04/WS04-04-001.pdf retrieved 18 March 2019 )
K. L. JensenR. K. KrishnasamyV. Selvadurai 2010 Studying PH.A.N.T.O.M. in the Wild: A Pervasive Persuasive Game for Daily Physical Activity Presented at the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction, Association for Computing Machinery https://doi.org/10.1145/1952222.1952228
T. JungM. C. Tom DieckH. LeeN. Chung 2016 Effects of Virtual Reality and Augmented Reality on Visitor Experiences in Museum A. InversiniR. Schegg Information and Communication Technologies in Tourism 2016 621 635 Cham Springer International Publishing https://doi.org/10.1007/978-3-319-28231-2_45
S. KhanR. KrishnasamyC. Germak 2018 Design challenges in promoting inclusion for cultural heritage contents through low cost technology DS 91: Proceedings of NordDesign 2018, Linköping, Sweden, 14th – 17th August 2018 https://www.designsociety.org/publication/40914/Design+challenges+in+promoting+inclusion+for+cultural+heritage+contents+through+low+cost+technology retrieved 18 March 2019 )
R. Krishnasamy 2016 Project 07: Self-facilitation in Automated Exhibition Sites (Research Proposal) Aalborg University http://ourmuseum.dk/projects/programme-projects/unmanned-exhibition-sites/ retrieved 18 March 2019 )
R. Krishnasamy 2018 Integrating Smart Objects into Self- Guided Exhibitions: Challenges of Supporting Self-Guided Exhibitions through Nonidiomatic Technologies 6
T. Kuflik 2012 Ubiquitous Display Environments: An Overview Ubiquitous Display Environments 1 6 Springer Berlin, Heidelberg https://doi.org/10.1007/978-3-642-27663-7_1
T. KuflikA. J. WeckerJ. LanirO. Stock 2015 An integrative framework for extending the boundaries of the museum visit experience: linking the pre, during and post visit phases Information Technology & Tourism 15 1 17 47 https://doi.org/10.1007/s40558-014-0018-4
K. Lindqvist 2012 Museum finances: challenges beyond economic crises Museum Management and Curatorship 27 1 1 15 https://doi.org/10.1080/09647775.2012.644693
M. LykkeC. Jantzen 2016 User Experience Dimensions: A Systematic Approach to Experiential Qualities for Evaluating Information Interaction in Museums Proceedings of the 2016 ACM on Conference on Human Information Interaction and Retrieval 81 90 ACM http://dl.acm.org/citation.cfm?id=2854965 retrieved 18 March 2019 )
K. McLean 1993 Planning for People in Museum Exhibitions Washington, DC Assn of Science Technology Ctr
F. Mueller “Floyd,” D. EdgeF. VetereM. R. GibbsS. AgamanolisB. BongersJ. G. Sheridan 2011 Designing sports: a framework for exertion games Proceedings of the 2011 annual conference on Human factors in computing systems – CHI ’11 2651 Vancouver, BC, Canada ACM Press https://doi.org/10.1145/1978942.1979330
N, N. 2017 Museums as Economic Engines: A National Report 34
Our Museum 2016 Our Museum Retrieved March 18 2019 http://ourmuseum.dk/ retrieved 18 March 2019 )
H. PiekkolaO. SuojanenA. Vainio 2014 Economic impact of museums University of Vaasa Levon Institute
Y. Rogers 2006 Moving on from Weiser’s Vision of Calm Computing: Engaging UbiComp Experiences P. DourishA. Friday UbiComp 2006: Ubiquitous Computing 4206 404 421 Berlin, Heidelberg Springer Berlin Heidelberg https://doi.org/10.1007/11853565_24
P. L. SaccoA. Crociata 2013 A Conceptual Regulatory Framework for the Design and Evaluation of Complex, Participative Cultural Planning Strategies: A strategic framework for cultural planning International Journal of Urban and Regional Research 37 5 1688 1706 https://doi.org/10.1111/j.1468-2427.2012.01159.x
L. H. Silverman 2010 The Social Work of Museums 1 edition London; New York Routledge
N. Simon 2010 The participatory museum Santa Cruz California Museum 2.0
D. Skot-Hansen 2008 Museerne i den danske oplevelsesøkonomi Samfundslitteratur
K. S. TekinbaçE. Zimmerman 2003 Rules of play: game design fundamentals Cambridge, Mass MIT Press
J. Terrell 1991 Disneyland and the Future of Museum Anthropology American Anthropologist 93 1 149 153
A. W. Ulwick 2002 January 1) Turn Customer Input into Innovation Harvard Business Review January 2002 https://hbr.org/2002/01/turn-customer-input-into-innovation retrieved 18 March 2019 )
R. WakkaryM. HatalaK. MuiseK. TanenbaumG. CornessB. MohabbatiJ. Budd 2009 Kurio: a museum guide for families Proceedings of the 3rd International Conference on Tangible and Embedded Interaction 215 222 ACM http://dl.acm.org/citation.cfm?id=1517712 retrieved 18 March 2019 )
N. WangL. Xia 2019 Human-exhibition interaction (HEI) in designing exhibitions: A systematic literature review International Journal of Hospitality Management 77 292 302 https://doi.org/10.1016/j.ijhm.2018.07.009
A. Witcomb 2013 Understanding the role of affect in producing a critical pedagogy for history museums Museum Management and Curatorship 28 3 255 271 https://doi.org/10.1080/09647775.2013.807998

Comments

Comment on this article

[1] A. AntoniouJ. O’BrienT. BardonA. BarnesD. Virk 2015 Micro-augmentations: situated calibration of a novel non-tactile, peripheral museum technology 229 234 ACM Press https://doi.org/10.1145/2801948.2801959

[2] R. A. BallagasS. G. KratzJ. BorchersE. YuS. P. WalzC. O. FuhrM. Tann 2007 REXplorer: A Mobile, Pervasive Spell-casting Game for Tourists CHI ’07 Extended Abstracts on Human Factors in Computing Systems 1929 1934 New York, NY, USA ACM https://doi.org/10.1145/1240866.1240927

[3] R. BallagasA. KuntzeS. P. Walz 2008 Gaming Tourism: Lessons from Evaluating REXplorer, a Pervasive Game for Tourists J. IndulskaD. J. PattersonT. RoddenM. Ott Pervasive Computing 5013 244 261 Berlin, Heidelberg Springer Berlin Heidelberg https://doi.org/10.1007/978-3-540-79576-6_15

[4] K. BattarbeeI. Koskinen 2005 Co-experience: user experience as interaction CoDesign 1 1 5 18 https://doi.org/10.1080/15710880412331289917

[5] K. Beale 2011 Museums at Play: Games, Interaction and Learning Edinburgh MuseumsEtc

[6] S. Bitgood 2009 Museum Fatigue: A Critical Review Visitor Studies 12 2 93 111 https://doi.org/10.1080/10645570903203406

[7] S. BitgoodH. H. Shettel 1996 An Overview of Visitor Studies Journal of Museum Education 21 3 6 10 https://doi.org/10.1080/10598650.1996.11510329

[8] Y.-L. ChangH.-T. HouC.-Y. PanY.-T. SungK.-E. Chang 2015 Apply an Augmented Reality in a Mobile Guidance to Increase Sense of Place for Heritage Places Educational Technology & Society 18 2 166 178

[9] K. ChuC. Y. WongC. W. Khong 2011 Methodologies for Evaluating Player Experience in Game Play HCI International 2011 - Posters’ Extended Abstracts 118 122 Springer Berlin, Heidelberg https://doi.org/10.1007/978-3-642-22098-2_24

[10] C. ClaisseD. PetrelliN. DulakeM. MarshallL. Ciolfi 2018 Multisensory interactive storytelling to augment the visit of a historical house museum Proceedings of the 2018 Digital Heritage International Congress IEEE http://shura.shu.ac.uk/22646/ retrieved 18 March 2019 )

[11] Ericsson Mobility Report – MWC 2019 28

[12] J. H. FalkL. D. Dierking 2000 Learning from museums: visitor experiences and the making of meaning Walnut Creek, CA AltaMira Press

[13] M. Flanagan 2009 Critical play: radical game design Cambridge, Mass. London, England MIT Press

[14] R. Harper 2008 Being human: human-computer interaction in the year 2020 Cambridge, England Microsoft Research

[15] R. HunickeM. LeBlancR. Zubek 2004 MDA: A formal approach to game design and game research Proceedings of the AAAI Workshop on Challenges in Game AI 4 http://www.aaai.org/Papers/Workshops/2004/WS-04-04/WS04-04-001.pdf retrieved 18 March 2019 )

[16] K. L. JensenR. K. KrishnasamyV. Selvadurai 2010 Studying PH.A.N.T.O.M. in the Wild: A Pervasive Persuasive Game for Daily Physical Activity Presented at the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction, Association for Computing Machinery https://doi.org/10.1145/1952222.1952228

[17] T. JungM. C. Tom DieckH. LeeN. Chung 2016 Effects of Virtual Reality and Augmented Reality on Visitor Experiences in Museum A. InversiniR. Schegg Information and Communication Technologies in Tourism 2016 621 635 Cham Springer International Publishing https://doi.org/10.1007/978-3-319-28231-2_45

[18] S. KhanR. KrishnasamyC. Germak 2018 Design challenges in promoting inclusion for cultural heritage contents through low cost technology DS 91: Proceedings of NordDesign 2018, Linköping, Sweden, 14th – 17th August 2018 https://www.designsociety.org/publication/40914/Design+challenges+in+promoting+inclusion+for+cultural+heritage+contents+through+low+cost+technology retrieved 18 March 2019 )

[19] R. Krishnasamy 2016 Project 07: Self-facilitation in Automated Exhibition Sites (Research Proposal) Aalborg University http://ourmuseum.dk/projects/programme-projects/unmanned-exhibition-sites/ retrieved 18 March 2019 )

[20] R. Krishnasamy 2018 Integrating Smart Objects into Self- Guided Exhibitions: Challenges of Supporting Self-Guided Exhibitions through Nonidiomatic Technologies 6

[21] T. Kuflik 2012 Ubiquitous Display Environments: An Overview Ubiquitous Display Environments 1 6 Springer Berlin, Heidelberg https://doi.org/10.1007/978-3-642-27663-7_1

[22] T. KuflikA. J. WeckerJ. LanirO. Stock 2015 An integrative framework for extending the boundaries of the museum visit experience: linking the pre, during and post visit phases Information Technology & Tourism 15 1 17 47 https://doi.org/10.1007/s40558-014-0018-4

[23] K. Lindqvist 2012 Museum finances: challenges beyond economic crises Museum Management and Curatorship 27 1 1 15 https://doi.org/10.1080/09647775.2012.644693

[24] M. LykkeC. Jantzen 2016 User Experience Dimensions: A Systematic Approach to Experiential Qualities for Evaluating Information Interaction in Museums Proceedings of the 2016 ACM on Conference on Human Information Interaction and Retrieval 81 90 ACM http://dl.acm.org/citation.cfm?id=2854965 retrieved 18 March 2019 )

[25] K. McLean 1993 Planning for People in Museum Exhibitions Washington, DC Assn of Science Technology Ctr

[26] F. Mueller “Floyd,” D. EdgeF. VetereM. R. GibbsS. AgamanolisB. BongersJ. G. Sheridan 2011 Designing sports: a framework for exertion games Proceedings of the 2011 annual conference on Human factors in computing systems – CHI ’11 2651 Vancouver, BC, Canada ACM Press https://doi.org/10.1145/1978942.1979330

[27] N, N. 2017 Museums as Economic Engines: A National Report 34

[28] Our Museum 2016 Our Museum Retrieved March 18 2019 http://ourmuseum.dk/ retrieved 18 March 2019 )

[29] H. PiekkolaO. SuojanenA. Vainio 2014 Economic impact of museums University of Vaasa Levon Institute

[30] Y. Rogers 2006 Moving on from Weiser’s Vision of Calm Computing: Engaging UbiComp Experiences P. DourishA. Friday UbiComp 2006: Ubiquitous Computing 4206 404 421 Berlin, Heidelberg Springer Berlin Heidelberg https://doi.org/10.1007/11853565_24

[31] P. L. SaccoA. Crociata 2013 A Conceptual Regulatory Framework for the Design and Evaluation of Complex, Participative Cultural Planning Strategies: A strategic framework for cultural planning International Journal of Urban and Regional Research 37 5 1688 1706 https://doi.org/10.1111/j.1468-2427.2012.01159.x

[32] L. H. Silverman 2010 The Social Work of Museums 1 edition London; New York Routledge

[33] N. Simon 2010 The participatory museum Santa Cruz California Museum 2.0

[34] D. Skot-Hansen 2008 Museerne i den danske oplevelsesøkonomi Samfundslitteratur

[35] K. S. TekinbaçE. Zimmerman 2003 Rules of play: game design fundamentals Cambridge, Mass MIT Press

[36] J. Terrell 1991 Disneyland and the Future of Museum Anthropology American Anthropologist 93 1 149 153

[37] A. W. Ulwick 2002 January 1) Turn Customer Input into Innovation Harvard Business Review January 2002 https://hbr.org/2002/01/turn-customer-input-into-innovation retrieved 18 March 2019 )

[38] R. WakkaryM. HatalaK. MuiseK. TanenbaumG. CornessB. MohabbatiJ. Budd 2009 Kurio: a museum guide for families Proceedings of the 3rd International Conference on Tangible and Embedded Interaction 215 222 ACM http://dl.acm.org/citation.cfm?id=1517712 retrieved 18 March 2019 )

[39] N. WangL. Xia 2019 Human-exhibition interaction (HEI) in designing exhibitions: A systematic literature review International Journal of Hospitality Management 77 292 302 https://doi.org/10.1016/j.ijhm.2018.07.009

[40] A. Witcomb 2013 Understanding the role of affect in producing a critical pedagogy for history museums Museum Management and Curatorship 28 3 255 271 https://doi.org/10.1080/09647775.2013.807998

Celebrating 65 years of The Computer Journal - free-to-read perspectives - bcs.org/tcj65