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      The End of Cognition?

      Proceedings of HCI 2007 The 21st British HCI Group Annual Conference University of Lancaster, UK (HCI)

      British HCI Group Annual Conference

      3 - 7 September 2007

      Cognition, “Second Wave HCI”

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          Cognition has long been a central conceptual pillar for human-computer interaction (HCI) but with the current emphasis on interaction design and user experience, this position may now be in doubt.

          This workshop considers whether cognition still has relevance for the “post experience” generation.

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          Human factors for pleasure in product use.

          Traditionally, human factors have tended to concentrate on making products 'usable'--focusing on utilitarian, functional product benefits. This paper reports an interview-based study looking at the issue of 'pleasure' in product use. The study was a 'first pass' at addressing the hedonic and experiential benefits and penalties associated with product use, and at identifying the properties of a product that influence how pleasurable or displeasurable it is to use. Feelings associated with using pleasurable products included security, confidence, pride, excitement and satisfaction. Displeasurable products, meanwhile, were associated with feelings that included annoyance, anxiety, contempt and frustration. The properties of products that were salient in terms of influencing the level of pleasure/displeasure with a product included features, usability, aesthetics, performance and reliability. Responses to questions investigating behavioural correlates to pleasure in product use suggested that pleasurable products were used more regularly and that future purchase choices would be affected by the level of pleasure in product use. It is concluded that the issue of pleasure in product use involves more than usability alone. As the user's representative in the product creation process, the human factors specialist should consider many other factors in order to ensure that the user's experience of product use is maximised.
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            Distributed Cognition: An Alternative Framework for Analysing and Explaining Collaborative Working


              Author and article information

              September 2007
              September 2007
              : 1-2
              Centre for Interaction Design

              School of Computing, Napier University, Edinburgh

              +44 (131) 455 2700
              © Phil Turner. Published by BCS Learning and Development Ltd. Proceedings of HCI 2007 The 21st British HCI Group Annual Conference University of Lancaster, UK

              This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit

              Proceedings of HCI 2007 The 21st British HCI Group Annual Conference University of Lancaster, UK
              Lancaster, UK
              3 - 7 September 2007
              Electronic Workshops in Computing (eWiC)
              British HCI Group Annual Conference
              Product Information: 1477-9358BCS Learning & Development
              Self URI (journal page):
              Electronic Workshops in Computing


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