Why an Emergency Alert System isn’t Adopted: The Impact of Socio-Technical Context

The purpose of this study is to understand the laggard adoption of an SMS-based emergency alert system on a university campus. Based on findings from in-depth interviews and a focus group, we discuss some critical issues in designing and implementing such alert systems, with a focus on the sociocultural factors that de-motivate people to use them. Our findings show that, even for a system with simple technology, the adoption process involves complex interactions between individual perceptions and the social context in which the system is situated.

Content

Author and article information

Contributors

Philip Fei Wu

Yan Qu

Jennifer J. Preece

Conference

Publication date: September 2008

Publication date (Print): September 2008

Pages: 101-104

Affiliations

[0001]University of Maryland

College Park, Maryland, USA

Article

DOI: 10.14236/ewic/HCI2008.43

SO-VID: 00e82790-2bec-4a36-879b-ef28b71f7e9b

Copyright statement: © Philip Fei Wu et al. Published by BCS Learning and Development Ltd. People and Computers XXII Culture, Creativity, Interaction

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: People and Computers XXII Culture, Creativity, Interaction

Conference acronym: HCI

Conference number: 22

Conference location: Conference Liverpool John Moores University, UK.

Conference date: 1 - 5 September 2008

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Computers XXII Culture, Creativity, Interaction

Product

Product Information: 1477-9358BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2008.43

Self URI (journal page): https://ewic.bcs.org/

Why an Emergency Alert System isn’t Adopted: The Impact of Socio-Technical Context

Abstract