Supporting Scenario Building in Product Design

Designing consumer products has grown more challenging due to the increasingly complex characteristics of these products. Design research has promoted the use of scenarios –concrete stories about product use- to support the design process. However, design practice still lacks a thorough guidance that integrates various scenario uses effectively. In this paper, we describe a software concept that guides designers in generating meaningful scenarios. Inspired by design practice, we expect the support tool to serve as a framework for documenting design knowledge, enabling designers to make well-informed decisions.