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      Designing a Touch Screen Communication Device to Support Social Interaction amongst Older Adults

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      Proceedings of HCI 2010 (HCI)

      Human Computer Interaction

      6 - 10 September 2010

      Older adults, social connectedness, communication technology, usability, usage, perceived usefulness

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            Abstract

            As people age, social connections can be lost due to a number of factors. Technology can enhance an older person’s social connectedness, facilitating the creation of new connections, as well as the maintenance of existing ones. As part of the Building Bridges project, a communication device was deployed in 9 older adult’s homes and evaluated over a period of 7-9 weeks. The goals of the study were to assess the usability of the device, to explore attitudes towards it and to gather insights into potential target user groups who may benefit from such technology. We present our findings which highlight the importance of feedback and confirmation in increasing the usability of a technology device for older adults. Emergent themes surrounding older adults’ attitudes to using such technology to keep in touch, include the importance of perceived usefulness and the ability to have some level of control over when communication occurs and with whom.

            Content

            Author and article information

            Contributors
            Conference
            September 2010
            September 2010
            : 177-185
            Affiliations
            [0001]School of Public Health,

            University College Dublin
            [0002]TRIL Centre

            University College Dublin
            [0003]Centre for Health Informatics

            Trinity College, Dublin, Ireland
            Article
            10.14236/ewic/HCI2010.23
            9b6b35dd-96ac-461c-bc9b-61abffb1fc3b
            © Julie Doyle et al. Published by BCS Learning and Development Ltd. Proceedings of HCI 2010, University of Abertay, Dundee, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of HCI 2010
            HCI
            24
            University of Abertay, Dundee, UK
            6 - 10 September 2010
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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