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      Designing a Touch Screen Communication Device to Support Social Interaction amongst Older Adults

      Author(s): , , ,

      Publication date (Print):

      Conference name: Proceedings of HCI 2010 (HCI)

      Conference theme: Human Computer Interaction

      Conference date: 6 - 10 September 2010

      Keywords: Older adults, social connectedness, communication technology, usability, usage, perceived usefulness

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          Abstract

          As people age, social connections can be lost due to a number of factors. Technology can enhance an older person’s social connectedness, facilitating the creation of new connections, as well as the maintenance of existing ones. As part of the Building Bridges project, a communication device was deployed in 9 older adult’s homes and evaluated over a period of 7-9 weeks. The goals of the study were to assess the usability of the device, to explore attitudes towards it and to gather insights into potential target user groups who may benefit from such technology. We present our findings which highlight the importance of feedback and confirmation in increasing the usability of a technology device for older adults. Emergent themes surrounding older adults’ attitudes to using such technology to keep in touch, include the importance of perceived usefulness and the ability to have some level of control over when communication occurs and with whom.

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          A randomized controlled trial of the psychosocial impact of providing internet training and access to older adults.

           Brian White,  E Clipp,  Carrie L. Branch … (2002)
          The Internet (electronic mail and the World Wide Web) may provide new opportunities for communication that can help older adults avoid social isolation. This randomized controlled trial assessed the psychosocial impact of providing Internet access to older adults over a five-month period. One hundred volunteers from four congregate housing sites and two nursing facilities were randomly assigned to receive Internet training or to a wait list control group. The pre & post measures included the UCLA Loneliness scale, modified CES Depression scale, a measure of locus of control, computer attitudes, number of confidants, and overall quality of life. Participants received nine hours of small group training in six sessions over two weeks. Computers were available for continued use over five months and the trainer was available two hours/week for questions. At the end of the trial, 60% of the intervention group continued to use the Internet on a weekly basis. Although there was a trend toward decreased loneliness and depression in intervention subjects compared to controls, there were no statistically significant changes from baseline to the end of trial between groups. Among Internet users (n = 29) in the intervention group there were trends toward less loneliness, less depression, more positive attitudes toward computers, and more confidants than among intervention recipients who were not regular users (n = 19) of this technology. Most elderly participants in this trial learned to use the Internet and the majority continued to use it on a weekly basis. The psychosocial impact of Internet use in this sample suggested trends in a positive direction. Further research is needed to determine more precisely, which older adults, residing in which environmental contexts are more likely than others to benefit from this rapidly expanding information and communication link.
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            Possible implications of aging for interface designers

             D. Hawthorn (2000)
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              The Use of Communication Technologies by Older Adults: Exploring the Benefits from the User's Perspective

               Anne-Sophie Melenhorst,  Evan Caylor,  Wendy Rogers (2016)
              Article 0 comments Cited 18 times – based on 0 reviews     Review now
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                Author and article information

                Contributors
                Julie Doyle
                Zoran Skrba
                Ronan McDonnell
                Ben Arent
                Conference
                Publication date: September 2010
                Publication date (Print): September 2010
                Pages: 177-185
                Affiliations
                School of Public Health,

                University College Dublin
                TRIL Centre

                University College Dublin
                Centre for Health Informatics

                Trinity College, Dublin, Ireland
                Article
                DOI: 10.14236/ewic/HCI2010.23
                Copyright statement: © Julie Doyle et al. Published by BCS Learning and Development Ltd. Proceedings of HCI 2010, University of Abertay, Dundee, UK
                License:

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Conference name: Proceedings of HCI 2010
                Conference acronym: HCI
                Conference number: 24
                Conference location: University of Abertay, Dundee, UK
                Conference date: 6 - 10 September 2010
                Conference sponsor: Electronic Workshops in Computing (eWiC)
                Conference theme: Human Computer Interaction
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Series title: Electronic Workshops in Computing

                Data availability:

                ScienceOpen disciplines: Applied computer science, Computer science, Security & Cryptology, Graphics & Multimedia design, General computer science, Human-computer-interaction

                Keywords: usage, Older adults, perceived usefulness, usability, communication technology, social connectedness

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