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      Observing learning and conceptual development through novel product interaction

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      Proceedings of HCI 2010 (HCI)

      Human Computer Interaction

      6 - 10 September 2010

      Inclusive Design, Interface Interaction, Prior Experience, Learning, Mental Models

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          Abstract

          Improving product usability through inclusive design consideration can enhance a products potential commercial success, whilst widening it’s acceptability across an increasingly divergent market. An experimental approach was developed to encapsulate how individuals perceive, process and respond to stimuli during interaction with products. By presenting a sample of participants with a novel product, we are able to assess how their understanding and internal conceptualisations are developed during increasing product exposure, and indicate how product design can have a significant impact upon these processes. Participants were recorded interacting with the novel product whilst providing concurrent protocol and information elicited regarding the development of internal representations. The extent of participants’ technological familiarity was also investigated to determine how prior experience may assist novel product interaction. Age related differences were evident in both approaches to problem solving and extent of technological familiarity, and this was considered to have an impact upon overall interactional performance.

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          Most cited references 2

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          The effects of prior experience on the use of consumer products

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            The ageing process: a challenge for design

             Ruth Haigh (1993)
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              Author and article information

              Contributors
              Conference
              September 2010
              September 2010
              : 328-336
              Affiliations
              Engineering Design Centre, Department of Engineering, University of Cambridge

              Trumpington Street, Cambridge CB2 1PZ, UK
              Article
              10.14236/ewic/HCI2010.38
              © Christopher Wilkinson et al. Published by BCS Learning and Development Ltd. Proceedings of HCI 2010, University of Abertay, Dundee, UK

              This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

              Proceedings of HCI 2010
              HCI
              24
              University of Abertay, Dundee, UK
              6 - 10 September 2010
              Electronic Workshops in Computing (eWiC)
              Human Computer Interaction
              Product
              Product Information: 1477-9358BCS Learning & Development
              Self URI (journal page): https://ewic.bcs.org/
              Categories
              Electronic Workshops in Computing

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