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      Comparing different eye tracking cues when using theretrospective think aloud method in usability testing

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      Proceedings of HCI 2010 (HCI)

      Human Computer Interaction

      6 - 10 September 2010

      Eye tracking, usability testing, usability, retrospective think aloud, concurrent think aloud

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            Abstract

            Research has shown that incorporating eye tracking in usability research can provide certain benefits compared with traditional usability testing. There are various methodologies available when conducting research using eye trackers. This paper presents the results of a study aimed to compare the outcomes from four different retrospective think aloud (RTA) methods in a webusability study: an un-cued RTA, a video cued RTA, a gaze plot cued RTA, and a gaze video cued RTA. Results indicate that using any kind of cue produces more words, comments and allowsparticipants to identify more usability issues compared with not using any cues at all. The findings also suggest that using a gaze plot or gaze video cue stimulates participants to produce the highest number of words and comments, and mention more usability problems.

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            Author and article information

            Contributors
            Conference
            September 2010
            September 2010
            : 45-53
            Affiliations
            [0001]Tobii Technology AB, S-182 17 Danderyd, Box 743
            Article
            10.14236/ewic/HCI2010.8
            0d3dfaf8-6f94-4e3a-9b62-5b81ea90e927
            © Anneli Olsen et al. Published by BCS Learning and Development Ltd. Proceedings of HCI 2010, University of Abertay, Dundee, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of HCI 2010
            HCI
            24
            University of Abertay, Dundee, UK
            6 - 10 September 2010
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction
            Product
            Product Information: 1477-9358BCS Learning & Development
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

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