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      Comparing different eye tracking cues when using theretrospective think aloud method in usability testing

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      Proceedings of HCI 2010 (HCI)

      Human Computer Interaction

      6 - 10 September 2010

      Eye tracking, usability testing, usability, retrospective think aloud, concurrent think aloud

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          Abstract

          Research has shown that incorporating eye tracking in usability research can provide certain benefits compared with traditional usability testing. There are various methodologies available when conducting research using eye trackers. This paper presents the results of a study aimed to compare the outcomes from four different retrospective think aloud (RTA) methods in a webusability study: an un-cued RTA, a video cued RTA, a gaze plot cued RTA, and a gaze video cued RTA. Results indicate that using any kind of cue produces more words, comments and allowsparticipants to identify more usability issues compared with not using any cues at all. The findings also suggest that using a gaze plot or gaze video cue stimulates participants to produce the highest number of words and comments, and mention more usability problems.

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          Most cited references 7

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          A breadth-first survey of eye-tracking applications

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            Retrospective vs. concurrent think-aloud protocols: Testing the usability of an online library catalogue

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              Uncovering the Problem-Solving Process: Cued Retrospective Reporting Versus Concurrent and Retrospective Reporting.

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                Author and article information

                Contributors
                Conference
                September 2010
                September 2010
                : 45-53
                Affiliations
                Tobii Technology AB, S-182 17 Danderyd, Box 743
                Article
                10.14236/ewic/HCI2010.8
                © Anneli Olsen et al. Published by BCS Learning and Development Ltd. Proceedings of HCI 2010, University of Abertay, Dundee, UK

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of HCI 2010
                HCI
                24
                University of Abertay, Dundee, UK
                6 - 10 September 2010
                Electronic Workshops in Computing (eWiC)
                Human Computer Interaction
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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