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      Emoticons convey emotion in CMC

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      Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction (HCI)
      Human Computer Interaction
      4 - 8 July 2011
      Emotion, Emotional Sign, Social Context, valence, CMC
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            Abstract

            Expressing emotions in Computer-mediated communication is less social because of the lack of nonverbal cues unlike regular face-to-face communication. The use of emoticons or icons for visualizing emotions may be employed to replicate nonverbal facial expressions in CMC. This present research examined to what extent the use of emoticons (emotion icons) depends on social context (2:task-oriented vs. socio-emotional) and emotional valence (3:positive vs. neutral vs. negative). Participants were asked to type freely messages on mobile prototype with emoticons or without for six different scenarios. Results showed that there is a trend of kind of context. That is, participants used more emoticons in task-oriented than in socio-emotional social contexts. Furthermore, subjects reacted significantly more often with an emoticon in positive valence than in neutral or negative valence. An interaction was found between valence and kind of context. These results seemed in line with the social norms in face-to-face communication. We present implications with a empirical experiment that the use of emoticons in social interaction on the mobile.

            Content

            Author and article information

            Contributors
            Conference
            July 2011
            July 2011
            : 429-430
            Affiliations
            [0001]Yonsei Univ. Dept of Psychology

            Yonsei Univ., Sinchon-dong,

            Seodaemun-gu, Seoul, Korea
            Article
            10.14236/ewic/HCI2011.11
            ff17ce9d-321a-4d55-9ccc-ee97b42b38c9
            © Wonmi Ahn et al. Published by BCS Learning and Development Ltd. Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction, Newcastle Upon Tyne, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction
            HCI
            25
            Newcastle Upon Tyne, UK
            4 - 8 July 2011
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction
            History
            Product

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2011.11
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            Emotion,valence,Emotional Sign,CMC,Social Context

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