On Pause and Duration, or: the Design of Heritage Experience

This paper investigates ‘pause’ and ‘duration’ as conceptual resources to expand current design approaches to place, technology, and experience in museums to the extended temporality of heritage practice. The author strives to understand ‘through design’ how we come to value objects, places and events through multiple and repeated interactions. In doing so, the author contributes to expand the boundaries of interaction design beyond individuals acting ‘in the moment’ (pause) to individuals and communities participating ‘across time’ (duration) in the cultural production of memory and identity.