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      Eighty Something: Banking for the older old

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      Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction (HCI)
      Human Computer Interaction
      4 - 8 July 2011
      Older old, Experience-centred banking, Usable security, Grounded theory
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            Abstract

            An eighty year old today is expected on average to live well beyond the year 2020. However the needs of the older old are seldom considered in relation to current and future banking services. This paper documents a qualitative study investigating the meaning of money to a group of eighty somethings (people aged over 80). Participants were asked to tell their financial life stories. This focus on biography allowed them to relate rich narratives that indicated enduring values and concerns. Interviews with twelve participants as well as carers and financial experts were transcribed and analysed using a grounded theory technique. The key themes that emerged from these data were: materiality, control, locality and transferability. We discuss the implications of this study in reference to the next stage of design and policy focused research that aims to benefit the broader community.

            Content

            Author and article information

            Contributors
            Conference
            July 2011
            July 2011
            : 64-73
            Affiliations
            [0001]School of Design

            Northumbria University

            Newcastle upon Tyne, NE1 8ST
            [0002]Culture Lab

            Newcastle University

            Newcastle upon Tyne, NE1 7RU
            [0003]Department of Psychology

            University of York

            York, YO10 5DD
            Article
            10.14236/ewic/HCI2011.29
            50c1b888-13ff-4747-a34e-6b9addd4eb0f
            © John Vines et al. Published by BCS Learning and Development Ltd. Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction, Newcastle Upon Tyne, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction
            HCI
            25
            Newcastle Upon Tyne, UK
            4 - 8 July 2011
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction
            History
            Product

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2011.29
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            Older old,Experience-centred banking,Usable security,Grounded theory

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