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      “Accept” or “Decline”: Alternative Options for Video Telephony Tools for Inter-Generational Family Communication

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      Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction (HCI)
      Human Computer Interaction
      4 - 8 July 2011
      video telephony, inter-generational family communication, information disclosure, interaction design
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            Abstract

            This study contributes to the discussion on video telephony for inter-generational family communication. We present an evaluation of 11 alternative interaction options next to the standard options “accept” or “decline” for video telephony in 10 family scenarios with 20 grandchildren and 20 grandparents. Results highlight a differentiated view of the two generations on family situations for inter-generational video communication. Grandparents are more likely to use video telephony in different situations than grandchildren. Further, family scenarios provoked different interactions by the two generations. Overall, we suggest alternative interaction options for inter-generational family communication enabling users to immediate react to incoming video calls to the current situation, goal, activity, context and self-disclosure needs.

            Content

            Author and article information

            Contributors
            Conference
            July 2011
            July 2011
            : 253-258
            Affiliations
            [(1) ]CURE – Center for Usability Research & Engineering

            Modecenterstraße 17 / Objekt 2

            1110 Vienna, Austria

            0043 (0)1 743 54 51
            [(2) ]ICT&S Center, University of Salzburg

            Sigmund-Haffner-Gasse 18

            5020 Salzburg, Austria

            0043 (0)662 8044 4811
            Article
            10.14236/ewic/HCI2011.54
            b3dea01c-a9f6-4e65-8377-ea440a44d156
            © Bernhard Wöckl et al. Published by BCS Learning and Development Ltd. Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction, Newcastle Upon Tyne, UK

            This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

            Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction
            HCI
            25
            Newcastle Upon Tyne, UK
            4 - 8 July 2011
            Electronic Workshops in Computing (eWiC)
            Human Computer Interaction
            History
            Product

            1477-9358 BCS Learning & Development

            Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2011.54
            Self URI (journal page): https://ewic.bcs.org/
            Categories
            Electronic Workshops in Computing

            Applied computer science,Computer science,Security & Cryptology,Graphics & Multimedia design,General computer science,Human-computer-interaction
            video telephony,inter-generational family communication,information disclosure,interaction design

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