“Accept” or “Decline”: Alternative Options for Video Telephony Tools for Inter-Generational Family Communication

This study contributes to the discussion on video telephony for inter-generational family communication. We present an evaluation of 11 alternative interaction options next to the standard options “accept” or “decline” for video telephony in 10 family scenarios with 20 grandchildren and 20 grandparents. Results highlight a differentiated view of the two generations on family situations for inter-generational video communication. Grandparents are more likely to use video telephony in different situations than grandchildren. Further, family scenarios provoked different interactions by the two generations. Overall, we suggest alternative interaction options for inter-generational family communication enabling users to immediate react to incoming video calls to the current situation, goal, activity, context and self-disclosure needs.

Content

Author and article information

Contributors

Bernhard Wöckl

Benjamin Wimmer

Ulcay Yildizoglu

Michael Leitner

Manfred Tscheligi

Conference

Publication date: July 2011

Publication date (Print): July 2011

Pages: 253-258

Affiliations

[(1) ]CURE – Center for Usability Research & Engineering

Modecenterstraße 17 / Objekt 2

1110 Vienna, Austria

0043 (0)1 743 54 51

[(2) ]ICT&S Center, University of Salzburg

Sigmund-Haffner-Gasse 18

5020 Salzburg, Austria

0043 (0)662 8044 4811

Article

DOI: 10.14236/ewic/HCI2011.54

SO-VID: b3dea01c-a9f6-4e65-8377-ea440a44d156

Copyright statement: © Bernhard Wöckl et al. Published by BCS Learning and Development Ltd. Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction, Newcastle Upon Tyne, UK

License:

This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

Conference name: Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction

Conference acronym: HCI

Conference number: 25

Conference location: Newcastle Upon Tyne, UK

Conference date: 4 - 8 July 2011

Conference sponsor: Electronic Workshops in Computing (eWiC)

Conference theme: Human Computer Interaction

Product

Product Information: 1477-9358BCS Learning & Development

Self URI (article page): https://www.scienceopen.com/hosted-document?doi=10.14236/ewic/HCI2011.54

Self URI (journal page): https://ewic.bcs.org/

“Accept” or “Decline”: Alternative Options for Video Telephony Tools for Inter-Generational Family Communication

Abstract