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      Portraits of Individuals with dementia: Views of Care Managers

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      Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction (HCI)

      Human Computer Interaction

      4 - 8 July 2011

      Multimedia, Dementia, Usability, Care Aid

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          Abstract

          It can be very difficult to get to know a person with late-stage dementia. This is especially true for staff that work in care homes with little time to spend with each resident and even less to focus on social interaction. This paper presents a software tool that was created to help care staff become more familiar with a person with dementia in a limited timeframe. A study was conducted with three care home managers to collect initial response, usefulness and usability ratings of the software in a care home environment. The participants responded positively to the software finding it engaging and very relevant to a care home environment

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          Most cited references 12

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          A kiss is still a kiss?

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            A cognitive prosthesis and communication support for people with dementia

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              A different story: exploring patterns of communication in residential dementia care

              This article reports findings from a three-year project on ‘Communication patterns and their consequences for effective care’ that explored communication in dementia-care settings. As the proportion of people with dementia living in British care-homes continues to grow, there is a need to understand better their care. Using a range of qualitative methods, the project set out to identify the constituent elements of dementia-care practice and the patterns that characterise day-to-day relations in care homes. The tightly prescribed and standardised nature of the interactions between staff and residents is described: it raises questions about the capacity for dementia care to be truly person-centred. The project found that people with dementia are both capable of communication, and invest much effort in seeking to engage those around them, but are excluded from the monitoring, planning and provision of care in ways that we argue are discriminatory. The case is made for promoting and supporting communication as key skills and competencies for care workers. The value of measuring the level and quality of communication as a means to evaluate care is demonstrated. The authors question the priorities that currently guide care practice and argue that we need to listen to people with dementia and rethink what lies at the heart of dementia care.
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                Author and article information

                Contributors
                Conference
                July 2011
                July 2011
                : 331-340
                Affiliations
                University Of Dundee,

                Dundee, Scotland, DD1 4HN
                Ryerson University

                350 Victoria Street

                Toronto, Ontario M5B

                2K3, Canada
                Article
                10.14236/ewic/HCI2011.63
                © Gemma Webster et al. Published by BCS Learning and Development Ltd. Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction, Newcastle Upon Tyne, UK

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction
                HCI
                25
                Newcastle Upon Tyne, UK
                4 - 8 July 2011
                Electronic Workshops in Computing (eWiC)
                Human Computer Interaction
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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