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      Investigating familiar interactions to help older adults learn computer applications more easily

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      Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction (HCI)

      Human Computer Interaction

      4 - 8 July 2011

      Human Computer Interaction, Older Adults, Multitouch Interaction, Familiarity, Email, non-WIMP interfaces

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          There is no author summary for this article yet. Authors can add summaries to their articles on ScienceOpen to make them more accessible to a non-specialist audience.

          Abstract

          Many older adults wish to gain competence in using a computer, but many application interfaces are perceived as complex and difficult to use, deterring potential users from investing the time to learn them. Hence, this study looks at the potential of ‘familiar’ interface design which builds upon users’ knowledge of real world interactions, and applies existing skills to a new domain. Tools are provided in the form of familiar visual objects, and manipulated like real-world counterparts, rather than with buttons, icons and menus found in classic WIMP interfaces.

          This paper describes the formative evaluation of computer interactions that are based upon familiar real world tasks, which support multitouch interaction, involves few buttons and icons, no menus, no right-clicks or double-clicks and no dialogs. Using an example of an email client to test the principles of using “familiarity”, the initial feedback was very encouraging, with 3 of the 4 participants being able to undertake some of the basic email tasks with no prior training and little or no help. The feedback has informed a number of refinements of the design principles, such as providing clearer affordance for visual objects. A full study is currently underway.

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          Most cited references 5

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          The impact of aging on access to technology

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            Possible implications of aging for interface designers

             D. Hawthorn (2000)
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              Introducing the Internet to the over-60s: Developing an email system for older novice computer users

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                Author and article information

                Contributors
                Conference
                July 2011
                July 2011
                : 473-478
                Affiliations
                10.14236/ewic/HCI2011.79
                © Nic Hollinworth et al. Published by BCS Learning and Development Ltd. Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction, Newcastle Upon Tyne, UK

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction
                HCI
                25
                Newcastle Upon Tyne, UK
                4 - 8 July 2011
                Electronic Workshops in Computing (eWiC)
                Human Computer Interaction
                Product
                Product Information: 1477-9358 BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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