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      Using Web 2.0 Applications to Increase Local Community Wellbeing

      Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction (HCI)

      Human Computer Interaction

      4 - 8 July 2011

      Web 2.0 applications, behavioural change, community websites, collective intelligence, digital inclusion, diversity, social capital accumulation, social innovation, wellbeing

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          Abstract

          Typically, local communities have limited resources and technological know-how which may explain why they fail to fully exploit the features of ‘web 2.0’. This is problematic because web 2.0 can increase social capital offline as well as online. Social capital contributes significantly to wellbeing. The aim of the research was to establish if a good design may significantly increase engagement for a diverse demographic typical of a local community. Diversity is critical for developing certain kinds of social capital. However ‘designing for everybody’ is challenging in both style and content. In the FutureVille design, an atypical range of Web 2.0 applications to those normally seen, were conjoined. The design incorporated ‘status icons’ as metaphors for the ‘health’ of the community. Evaluations by users across a wide demographic showed a high intent to use the design. Compared to a good standard community website, intent to use, was significantly higher. The FutureVille design merits further assessment with a greater number of users. This paper offers insights into engaging wider participation in Web 2.0 applications for community wellbeing and outlines challenging and potentially fruitful research avenues.

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          Most cited references 3

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          Anticipated Ongoing Interaction Versus Channel Effects on Relational Communication in Computer-Mediated Interaction

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            The Impact of Community Computer Networks on Social Capital and Community Involvement

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              A Habermasian analysis of the deliberative democratic potential of ICT-enabled services in Swedish municipalities

               Hans Wiklund (2016)
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                Author and article information

                Contributors
                Conference
                July 2011
                July 2011
                : 485-490
                Affiliations
                HighWire

                Lancaster University LA1 4YW
                Article
                10.14236/ewic/HCI2011.81
                © Rachel Keller Published by BCS Learning and Development Ltd. Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction, Newcastle Upon Tyne, UK

                This work is licensed under a Creative Commons Attribution 4.0 Unported License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/

                Proceedings of HCI 2011 The 25th BCS Conference on Human Computer Interaction
                HCI
                25
                Newcastle Upon Tyne, UK
                4 - 8 July 2011
                Electronic Workshops in Computing (eWiC)
                Human Computer Interaction
                Product
                Product Information: 1477-9358BCS Learning & Development
                Self URI (journal page): https://ewic.bcs.org/
                Categories
                Electronic Workshops in Computing

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